Business Services Manager

Lawson Delaney Australia; Melbourne; Hybrid; AUD 160,000 - 230,000; Full time

Benefits offered by this job

Flexible working hours

Work from home / remote options

Strong growth opportunities

Mentorship from Partners

Vibrant culture and team morale

Job summary

Lawson Delaney Australia is seeking a leader to head the Private Clients/Business Services Accounting division. You will manage a substantial client portfolio and a team, collaborating with Partners to drive growth in a progressive, large accounting firm.

The role offers a flexible environment with strong mentorship, modern leadership, and opportunities to work on high-profile clients. You will guide advisory and consulting work while developing your own leadership path.

Qualifications

• Managed a large client portfolio.
• Strong technical accounting with complex client exposure.
• Engaging communicator with leadership ability.
• Experience managing staff as a Manager.
• Qualified Accountant.
• Minimum 5 years’ experience at senior level.

Responsibilities

• Work with Partners on running the business, clients and staff.
• Manage a client portfolio and a team with training.
• Support accountants to maintain high productivity and quality.
• Delegate work to the team to service client needs.
• Take increasing responsibilities from Partners to drive growth.

Skills

Client portfolio management

Technical accounting

Leadership / staff management

Communication skills

Qualified accountant

5+ years experience

Education

Chartered Accountant / CPA

Job description

Are you looking for an opportunity where you can be a leader of the Private Clients/Business Services Accounting division at a progressive, hugely reputable and large accounting firm, manage a large client portfolio and your own team in a flexible environment?

If so, this firm can offer you everything you want...and more.

The perks:

• Outcomes focused: Everyone can choose their own working hours each day. Never miss an appointment with the plumber again! It is entirely outcomes focused.
• Working from home: They have more people than seats in the office so flexibility is definitely encouraged. You are trusted and treated like an adult.
• Incredible Growth: A prominent and large professional services accounting firm, they have new clients knocking on their door everyday with one of the biggest growth rates I have ever seen. They will be hiring people underneath you so now is a great time to join!
• Big firm without the "bureaucrazy": They are a very large firm with market-leading massive clients but also paired with modern leadership who encourage new ideas.
• Supportive and social culture: The culture of the office is social and vibrant, and the morale and collaboration of the whole office is very high. People are treated well here which explains the very low staff turnover.
• The Partners: The Partners are very approachable, up for a laugh, technically brilliant, and each with impressive backgrounds. They are natural mentors and caring people who want you to develop and thrive.
• Technology: They value technology and anything that can improve efficiency to help you focus more time on advisory and consulting work. Pre-covid, they were already open to working from home and using video calls internally to stay in touch.
• Location and commute: In the inner eastern suburbs, it is very accessible for anyone in the east, south-east or north. If you are tired of the city commute, drive here and parking will be provided.
• Clients: Over 100 clients with $100k+ fees each. They're big and you will be managing the relationship with them!
• $$$ They pay well. They recognize and appreciate talent and effort. They are not the type of firm who will try to pay you the least possible. You will get what you deserve.

The role: - Manager, Senior Manager or Principal

• You will work hand-in-hand with the Partners on the running of the business, clients and staff. In fact, the more you can take from the Partners, the better, so they can continue accelerating the growth of this exciting firm. If you want to get involved in this too, they will be happy to groom you for Partnership.
• You will be given a client portfolio to manage as well as a team of people with excellent training. Jackpot for any new manager!
• Help the accountants continue with high productivity and quality work while providing them with ongoing support.
• Manage your own portfolio of clients to the level you would want them to be serviced if it was your own firm, delegating work appropriately to the team.
• Take more and more responsibilities from the Partners to free them up to concentrate on more new business generation while developing your own skills and keeping it interesting for you.

Skills and experience they are hoping you have:

• You have managed a large client portfolio.
• You are technically strong with complex client exposure. You will get that here so it will help you hit the ground running.
• Engaging personality with articulate communication skills. Someone who can lead people and represent the firm well to clients.
• Experience managing staff as a Manager.
• Qualified Accountant.
• At least 5 years experience will probably be necessary to be at this level.