Business Services Manager

Queensland Government; Ipswich City; Presencial; AUD 100.000 - 130.000; Jornada completa

Descripción de la vacante

Queensland Government seeks an experienced professional to manage financial and human resources, applying legislative obligations, policies and procedures while delivering authoritative advice to management.

The role involves event and function centre management, budget development, reporting, and leading projects within a team. Strong analytical skills and collaboration across internal and external stakeholders are essential for success.

Formación

• Proven expertise in financial and HR management, with the ability to interpret policies and provide authoritative advice.
• Experience in complex financial modelling including budget management, forecasting and performance indicators.
• Ability to develop robust frameworks for high quality services across multiple operations (catering, accommodation, training and function centre management).

Responsabilidades

• Lead a team with broad responsibilities across a business operation.
• Provide financial, HR and quality reporting to support strategic decisions.
• Oversee technology-led solutions to improve service delivery.
• Mentor and develop staff through performance management and coaching.

Conocimientos

Financial management

Human resource management

Data analytics

Performance management

Coaching and mentoring

Project leadership

Educación

Business and/or accounting qualifications

Herramientas

Financial modelling

Budget management

Descripción del empleo

Essential role requirements:Communication and interpersonal skills that reflect the QCS values for liaising with internal and external clients at all levels on financial matters affecting budget development and reporting, for negotiating priorities, for influencing senior managers and process changes, as well as for leading projects and working within a team.Demonstrated expertise, knowledge and skills in financial and human resource management, the application of legislative obligations, policies and procedures and the capacity to interpret such policies and provide authoritative advice to managementEvent and function management with the ability to develop robust frameworks that deliver high quality services across a catering, accommodation, training and function centre management and support servicesDemonstrated knowledge of complex financial modelling including budget management, financial analysis and forecasting and delivering on performance indicatorsExperience in overseeing the provision of technical systems that support seamless delivery of servicesUnderstanding of and ability to manage financial pressures and constraints that impact service delivery and analytical skills for investigating and resolving business problems and for improving work practices and processesHigh level skills in data analytics to provide a broad range of reporting including financial, human resources and quality data to support strategic decision makingHighly developed skills in resource management, including experience in assessing, building and developing the capability of staff through performance management, coaching and mentoringExperience in leading a team with a broad portfolio of responsibilities across a business operationExperience in the provision of technology led solutions in service delivery environmentOther requirements:There are no mandatory qualifications for this position however formal qualifications in business and/or accounting (or a related discipline) would be highly regarded.Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.