Business Process Excellence Manager | Orchard Hills NSW

CMA CGM; Sydney; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

CEVAwell program

Employee Assistance Program

Volunteer Time Off

Life & Total Permanent Disability保险

Job summary

CEVA Logistics is seeking a Business Process Excellence Manager to lead a team of CI professionals across Sydney sites, driving lean thinking and operational excellence. This hands-on role combines change leadership with cross-functional collaboration to improve safety, service, and efficiency in contract logistics.

You will work with senior operations leaders, implement KAIZEN activities, and measure impact through ROI, cost savings, and KPI performance.

Qualifications

• Bachelor's degree in industrial engineering, logistics or similar with experience leading continuous improvement.
• Proven ability to lead or supervise teams.
• Strong analytical, financial acumen including P&L understanding.

Responsibilities

• Lead, coach and develop a high-performing team of continuous improvement professionals.
• Drive LEAN thinking and operational excellence across multiple sites.
• Deliver and support CI projects: layout redesign, MHE optimisation, time studies, benchmarking and cost savings.
• Oversee measurement of project results including ROI and financial benefits.
• Guide sites in KAIZEN activities, operational modelling, CEVA classification and cost reviews.
• Monitor and improve KPIs and standardise BPE tools and practices.
• Collaborate with operational leaders and influence state/regional leadership.

Skills

Continuous improvement

Team leadership

Lean methodologies

Financial analysis

Stakeholder engagement

Change management

Education

Industrial engineering or related degree

Tools

Excel

CI tools

Job description

Business Process Excellence Manager | Orchard Hills NSW

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in more than 170 countries and with over 110,000 employees across 1,500 sites, we are proud to be a Top 5 global 3PL.

Every day, our people imagine better ways to serve a world in motion - creating smarter, safer, and more sustainable solutions for our customers.

We are seeking a Business Process Excellence (BPE) Manager to join our Contract Logistics division in Orchard Hills NSW. Reporting to the BPE Expert, you will lead a team of continuous improvement professionals across multiple sites in Sydney's western and eastern suburbs.

Your mission is to enhance safety, service, and efficiency by implementing lean methodologies, driving innovation, and improving site-level operations. This hands-on role is ideal for a leader with a passion for change, optimisation, and cross-functional collaboration.

WHAT ARE YOU GOING TO DO?

• Lead, coach and develop a high-performing team of continuous improvement professionals
• Drive and embed LEAN thinking and operational excellence across multiple warehouse and logistics sites
• Deliver and support CI projects in areas such as layout redesign, MHE optimisation, time studies, benchmarking and cost savings
• Oversee measurement of project results including financial benefits and ROI
• Guide sites in KAIZEN activities, operational modelling, and CEVA classification and cost reviews
• Monitor and improve key performance indicators and ensure standardised BPE tools and practices
• Collaborate closely with operational leaders and influence across state and regional leadership levels.

WHAT ARE WE LOOKING FOR?

Our ideal candidate is tertiary qualified in industrial engineering, logistics & supply chain management or similar with proven experience leading continuous improvement in complex operational environments. You will also have:

• Solid experience and demonstrated success in continuous improvement roles
• Experience leading or supervising teams
• Strong analytical, commercial, and financial capability, including P&L understanding
• Hands-on experience driving change and delivering measurable operational improvements
• Proficiency in Excel and CI tools; Six Sigma certification highly regarded
• Excellent stakeholder engagement, planning and communication skills
• Experience in 3PL or automated logistics environments (desirable).

In addition to providing proof of work rights and suitable professional referees, progressed candidates will be required to undergo a medical assessment and national police check.

WHAT DO WE HAVE TO OFFER?

• Personal wellbeing: prioritise your health and wellbeing through the CEVAwell program, Employee Assistance Program, Volunteer Time Off, and Life & Total Permanent Disability Insurance.
• Work-life balance: benefit from flexible, hybrid, and remote work options, along with additional paid parental leave for primary carers.
• Professional development: your growth is essential to us. Unlock your potential through secondment and internal mobility opportunities, study assistance, leadership and mentoring programs, MyLearning - our global online platform with more than 1,000 courses - early career pathways and more.
• Financial wellbeing: We care about your financial security. Enjoy exclusive offers and discounts from our partners, novated leasing, annual safety workwear reimbursement, employee referral incentives, service recognition and short-term incentive plans.

Diversity is core to who we are. By reflecting the cultures and perspectives of our customers and communities, we perform at our best. CEVA Logistics is proud to be an equal opportunity employer and welcomes applications from all qualified candidates.