Business Operations Manager

Belgravia Health and Leisure Group Pty Ltd; Perth; Hybrid; AUD 140,000 - 190,000; Full time

Job summary

Belgravia Leisure is seeking a Business Operations Manager to lead a multi-site portfolio across WA with a focus on regional venues, parks, and aquatic facilities. The role requires strong financial acumen, stakeholder management, and proven leadership to optimize commercial performance.

You will drive operational excellence, manage contracts, and build high-value relationships with Councils and partners while guiding a team of venue managers through change and growth.

Qualifications

• Demonstrated ability to analyse financial data and drive commercial outcomes.
• Experience leading multi-site or multi-unit operations.
• Proven track record of delivering financial results and budgets.

Responsibilities

• Lead and develop a high-performing team across multiple venues.
• Drive budgets and business plans to meet revenue and participation targets.
• Oversee daily operations, ensuring efficiency and guest experiences.
• Build relationships with partners and stakeholders to support growth.
• Provide risk and safety governance and contract oversight.
• Influence regional stakeholders and report on performance.
• Oversee productivity and workforce management across sites.
• Strategic leadership of financial and operational plans.

Skills

Financial analysis

Multi-site leadership

10+ years experience

Financial outcomes

Adaptive management

Team leadership

Job description

WA, Business Operations Manager - Metro/ Regional 6000

Full Time WA, Business Operations Manager - Metro/ Regional 6000 Belgravia Leisure

This job is open for expressions of interest only

Business Operations Manager - WA

• Challenging and Rewarding Multi-Site leadership Role
• Senior Leadership coupled with strategic management
• Opportunity to make a real difference alongside a supportive team
• Flexible location proximity, Hybrid working model incorporating regional sites

This is a great opportunity for a highly skilled individual who has strong administrative and organisational abilities, who enjoys taking personal ownership for financial and commercial outcomes to support business performance.

The Role:

Belgravia Leisureis the proud partner to numerous regional councils across WA.We are currently looking for an enthusiastic, people focusedBusiness Operations Manager (BOM)to lead a team of venue managers of leisure, parks, precincts, and seasonal aquatic facilities across WA.

This role oversees a regional and metropolitan portfolio comprising of several venues, supported by a workforce of a few hundred seasonal and permanent employees. You will manage a multi-million dollar portfolio and operation, ensuring strong commercial performance, contract management, and operational excellence across all sites. The role is designed to provide leadership and guidance as you oversee the financial management and commercial decision making of a group of facilities to achieve or exceed agreed results.

In this essential leadership role, you’ll drive financial and strategic operational plans, maintain and build high-value internal and external relationships, and identify growth opportunities. This role calls for a highly motivated and autonomous professional with strong leadership skills, a passion for guest experience, and a demonstrated history of achieving financial and operational success.

About You:

You will demonstrate a successful track record in data-driven decision making across either: marketing, sales, contract compliance and effective management of key stakeholders, including the community, Councils and Belgravia to drive the success.

Inherent in the role is the commitment to ethical practices, to foster strong team motivation and reinforcement of the partnership values. To be considered for this role you will be a seasoned and professional aquatics, sports, or leisure manager, or possess seasoned local government expertise. The ideal candidate will be able to share insights into how you have successfully shaped high performance teams, driven productivity, and manages contracts in your career.

This is a unique opportunity for an outstanding people leader to coach, inspire and lead the team and the community within our premier facilities.

Key Responsibilities:

• People: Lead and develop a high-performing team, fostering a culture of collaboration and innovation.
• Commercial Outcomes; drive a culture of accountability within your team to deliver budgets, ensuring efficiency and business plans to meet revenue and participation targets.
• Community & Contract Deliverables; oversee daily operations, ensuring efficiency, compliance, and excellent guest experiences.
• Business Development/Growth; build strong relationships with partners and stakeholders and execute contract retention plans
• Risk and safety governance
• Contract management, governance and reporting
• Regional stakeholder influence
• Productivity management
  

Key Skills:

• Demonstrated financial analysis capabilities
• Multi-site, or multi-unit business complexity management
• At least 10 years’ experience managing a consumer sales / operations function
• Demonstrated track record for achieving agreed financial outcomes
• Able to adapt management interventions to varying circumstances
• Demonstrated capability for managing a team effectively and maximising efficiency from limited resources
  

Interpersonal Skills:

• Leadership and staff motivation capabilities.
• Fantastic leader and coach
• A champion for change
• A passion for the role, the team, and guests
  

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to ourchild safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.