Business Manager

Mad Mex; City of Knox; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Uniform provided

Regular days off

Recognition programs

Free meals

Employee assistance program

Playful culture

Training & Development

Job summary

Mad Mex is seeking a dynamic Business Manager in Victoria to drive restaurant success through operations, sales, and inspiring team leadership. You’ll own guest experience and staff development in a fast-paced setting.

You will lead by example, coach your crew, and partner with the brand to deliver consistent flavour and service. This is a pathway to growth within a rapidly expanding company.

Qualifications

• Proven track record of motivating teams and delivering results in fast‑paced environments.
• Ability to lead operations, drive sales, and deliver exceptional guest experiences.
• Leadership experience is a plus; strong communication and people skills.

Responsibilities

• Drive restaurant success through operations, sales, and team leadership.
• Deliver unforgettable customer experiences and empower staff to shine.
• Own key metrics and coach the team to meet targets in a high‑energy environment.

Skills

Leadership

Team motivation

Operations management

Sales growth

Job description

• Competitive Salary– Meet your targets and enjoy the rewards.
• Flexibility – Rosters that work for you, no ridiculous late nights or early starts.
• Epic Growth Opportunities – We’re expanding, and your career can too!

We’re growing fast, and we want YOU to be part of the journey!

Join us for amazing growth opportunities and perks as exciting as our flavours. If you're an experienced Business Manager who’s Mad for It, ready to make a big impact, step up and be part of the Mad Mex adventure – let’s bring the flavour together!

About Us

At Mad Mex, we’re mad for it! Mad about bold, vibrant flavours that pack a punch, we’re on a mission to bring Australia the freshest Baja-style burritos, crafted with care and bursting with authentic Mexican ingredients. With over 75 locations and big plans for growth, we’re all about fighting for flavour and defending freshness every single day. If you're mad for it too, you’ll love being part of our journey!

About the Role

We’re just as mad for our people as we are for our flavours, and right now, we’re looking for a dynamic Business Manager to join the team and share our passion! In this role, you’ll lead the charge in driving restaurant success through outstanding operations, top-tier sales, and inspiring team leadership. From delivering unforgettable customer experiences to empowering your crew to shine, you’ll own every step of the journey. If you’re ready to take the reins, bring your A-game, and make an impact, this is the role for you!

About You

You’re bold, cheeky, and mad for it! You’ve got the energy and attitude to match our passion, and you thrive on leading teams to success and creating unforgettable customer experiences. You’ve got a proven track record of motivating teams and delivering results in fast-paced environments. Leadership experience is a plus, but your drive to own it and create something special is what really matters!

Why Work with Mad Mex?

• Rock the Look – Wear our awesome uniform and represent the Mad Mex vibe.
• Work-Life Balance – Enjoy regular days off and flexible schedules that suit your life.
• Recognition Programs – Get the kudos you deserve with programs that celebrate your wins.
• Free Meals – Tuck into fresh, bold flavours on your shift and enjoy discounts off the clock.
• Employee Assistance Program – Confidential support whenever you need it.
• Playful Culture – We’re all about team events, cheeky fun, and making work a party.
• Training & Development – Continuous coaching to help you crush your goals.

Ready to Fight for Flavour?