Business Improvement Lead — Change & Execution

Planned Resources - Town Planning & Urban Design Recruitment; Melbourne; Hybrid; AUD 120.000 - 150.000; Vollzeit

Zusammenfassung

Planned Resources - Town Planning & Urban Design Recruitment seeks a Manager, Business Improvement for the Office of the State Building Surveyor in Victoria. The role centers on leading cross-functional change initiatives and delivering practical improvements to services for internal and external customers.

With strong experience in business improvement, design thinking, and leadership, you will drive projects from concept to implementation, embedding sustainable ways of working and advising

Qualifikationen

• Proven experience delivering complex change and improvement initiatives.

Aufgaben

• Lead cross-functional improvement initiatives from concept to implementation.
• Deliver practical improvement solutions that enhance how we work and the services provided to customers.
• Embed sustainable ways of working across the organisation.

Kenntnisse

Change management

Business improvement

Design thinking

Leadership & people management

Communication & influencing

Project management

Analytical & advisory

Jobbeschreibung

Planned Resources - Town Planning & Urban Design Recruitment – Melbourne VIC

Hybrid

6mo ago , from Planned Resources - Town Planning & Urban Design Recruitment

TheManager, BusinessImprovementplays a pivotal role in helping theOffice of the State Building Surveyor(OSBS) improveefficientlyandeffectively. Working closely with leaders and teams across the division, you will identify opportunities for improvement, lead cross‑functional initiatives and deliver practical solutions that enhance how we work and the services we provide to our internal and external customers.

With a strong understanding of business processes, operating models and change delivery, you will proactively drive improvement initiatives from concept through to implementation. As a trusted advisor and project leader, you will bring people together, navigate complexity and help embed sustainable ways of working across OSBS.

Whatwe are looking for:

We’reseeking a collaborative leader who brings both strategic insight and hands‑on delivery capability. You will bring:

• Proven experience delivering complex change and improvement initiatives, with strong planning,prioritisationand interdependency management skills to achieve agreed outcomes.
• Capability in business improvement and continuous improvement methodologies, including applying systems or design thinking toidentifyopportunities and develop practical frameworks and tools.
• Demonstrated leadership and people management experience, leading multidisciplinary teams, building capability and fostering a high‑performance, collaborative culture.
• Strong communication, engagement and influencing skills, with experiencefacilitatingworkshops, delivering clearmessagesand building trusted relationships with senior leaders and stakeholders.
• Well‑developed project, analytical and advisory skills, including coordinating resources, managing risk and progress, andprovidingevidence‑based advice to support decision‑making and ongoing optimisation.

About the BPC

Established in 2025, the BPC is Victoria’s new independent regulator for the building and plumbing industries. The BPC brings together the Victorian Building Authority (VBA), Domestic Building Dispute Resolution Victoria (DBDRV), and the domestic building insurance function of the Victorian Managed Insurance Authority (VMIA) into one organisation.

Key functions related to building and plumbing regulation have come together under one roof, including registration, inspection and compliance, practitioner discipline, dispute resolution, and domestic building insurance.

A career at the BPC means working to protect consumers and support practitioners at an exciting time of industry transformation.

You can find further information about our role, annual reports, structure,careersand other activities at BPC.

Commitment to Diversity

We celebrate the diversity of our workforce.

The BPC values the benefits all our differences make and takesinclusion seriously. We welcome applications from Aboriginal and Torres Strait Islander people; Women, including into leadership and non-traditional areas; Neurodivergent people, People with Disability; Culturally and Linguistically Diverse/Marginalised people; Sexually and Gender Diverse people and from people at all stages of their careers. In short, we welcome people from all backgrounds and communities.

We are committed to making our recruitment process accessible. If you have any accessibility requirements or need adjustments, please contact us.

Flexible work arrangementsare available weencourage you to discuss any preferences during the recruitment process.

How to Apply

We require you to upload:

• anup-to-dateresume.
• Please include a cover letter detailing why you are interested in the opportunity and highlighting the skills and experience relevant to the responsibilities of this position and the key selection criteria.

This position will be managed by Kristen Ellis at Planned Resources for further information or a confidential discussion please email*************@plannedresources.com.au or call 0416 238 ***.

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