Business Improvement Analyst

Ampcontrol; Sydney; On-site; AUD 100,000 - 130,000; Full time

Job summary

Ampcontrol is seeking a Business Improvement Analyst to drive data-led improvements across the business. You’ll map and analyse processes, identify inefficiencies and translate findings into practical recommendations for measurable outcomes.

Working with stakeholders across manufacturing, energy and infrastructure, you’ll support initiatives that improve productivity, standardise workflows and streamline systems. Strong analytical skills and ERP experience are essential.

Qualifications

• Requires tertiary qualification or equivalent relevant experience.
• Experience in business process analysis or operational analytics.
• Strong analytical and problem-solving skills with data interpretation abilities.
• Experience with ERP process mapping, ideally Dynamics 365.
• Excellent written, verbal and presentation skills.

Responsibilities

• Map, document and review business processes to boost efficiency and adherence to procedures.
• Collect, validate and analyse process data to identify bottlenecks and opportunities.
• Collaborate with process owners and cross-functional teams to identify challenges.
• Translate findings into practical recommendations and business cases for change.
• Identify opportunities to simplify workflows and standardise processes.
• Support continuous improvement initiatives including root-cause analysis and benefits realisation.
• Maintain accurate process documentation and communicate findings clearly.

Skills

Process analysis

Data analysis

Stakeholder engagement

Problem solving

Communication

Lean/Kaizen

Education

Bachelor's degree in Business / Commerce / Economics / Engineering / Data Analytics

Tools

Microsoft Dynamics 365 Finance & Operations

Power BI

SharePoint

ERP/CRM systems

Job description

Ampcontrol is a leading engineering and innovation business, supporting critical industries across resources, energy, infrastructure and industrial markets. With more than 55 years of experience, we are continuing to evolve our business, strengthen our capabilities and identify new opportunities to improve how we work.

We are seeking a Business Improvement Analyst to join our team and help drive practical, data-led improvements across the business.

This role will suit someone who enjoys understanding how processes work, identifying inefficiencies and turning complex information into clear, actionable recommendations. Working closely with stakeholders across the business, you will map and analyse processes, identify opportunities to improve productivity and consistency, and support initiatives that deliver measurable business outcomes.

What you'll do

Map, document and review business processes to improve efficiency, consistency and adherence to procedures.

Collect, validate and analyse process data to identify bottlenecks, inefficiencies and productivity opportunities.

Collaborate with process owners and cross-functional teams to identify challenges and improvement opportunities.

Translate findings into practical recommendations and assist with business cases for change.

Identify opportunities to simplify workflows, standardise processes and improve systems and automation.

Support continuous improvement initiatives, including root-cause analysis and benefits realisation.

Maintain accurate process documentation and clearly communicate findings to stakeholders.

What you'll bring

A tertiary qualification in Business, Commerce, Economics, Engineering, Data Analytics or a related discipline, or equivalent relevant experience.

Experience in business process analysis, commercial analysis or operational analytics.

Strong analytical and problem‑solving skills, with the ability to interpret data, navigate ambiguity and develop practical recommendations.

Experience in ERP process mapping, ideally Microsoft Dynamics 365 Finance & Operations.

Excellent attention to detail and strong written, verbal and presentation skills.

A collaborative approach and the ability to build relationships across business functions.

Experience in manufacturing, mining, electrical, engineering, services or other industrial environments.

Familiarity with ERP/CRM systems, SharePoint and Power BI or similar platforms.

Understanding of Lean, Kaizen, continuous improvement, root-cause analysis and benefits realisation.

Why Ampcontrol?

At Ampcontrol, you'll be part of a business that is continually evolving to meet the changing needs of critical industries. You'll have the opportunity to work across different functions, collaborate with experienced teams and contribute to improvements that make a tangible difference to how our business operates.