Business Improvement Analyst

Ampcontrol; Newcastle-Maitland; On-site; AUD 80,000 - 110,000; Full time

Job summary

Ampcontrol is seeking a Business Improvement Analyst to drive data-led improvements across our industrial operations in Australia. You’ll map and analyse processes, identify bottlenecks and translate findings into actionable recommendations that support measurable outcomes.

Collaborating with stakeholders across functions, you will drive efficiency, standardisation and automation initiatives, including ERP mapping and dashboards on Power BI.

Qualifications

• Tertiary qualification in Business, Commerce, Economics, Engineering, Data Analytics or related discipline or equivalent experience.
• Experience in manufacturing, mining, electrical, engineering or industrial environments.
• Experience in business process/operational analytics.
• Strong analytical and problem-solving skills with data interpretation.
• Familiarity with ERP/CRM systems and Power BI or similar platforms.
• Understanding of Lean, Kaizen and benefits realisation.

Responsibilities

• Map, document and review business processes to improve efficiency and consistency.
• Collect, validate and analyse process data to identify bottlenecks and opportunities.
• Collaborate with process owners and cross-functional teams to identify challenges and improvements.
• Translate findings into practical recommendations and support business cases for change.
• Identify opportunities to simplify workflows and standardise processes.
• Support continuous improvement initiatives including root-cause analysis and benefits realisation.
• Maintain accurate process documentation and communicate findings to stakeholders.

Skills

Process analysis

ERP mapping

Power BI

Lean

Kaizen

Stakeholder engagement

Education

Bachelor/masters in Business, Economics, Engineering or Data Analytics

Tools

Microsoft Dynamics 365 Finance & Operations

SharePoint

Power BI

Job description

Ampcontrol is a leading engineering and innovation business, supporting critical industries across resources, energy, infrastructure and industrial markets. With more than 55 years of experience, we are continuing to evolve our business, strengthen our capabilities and identify new opportunities to improve how we work.

We are seeking a Business Improvement Analyst to join our team and help drive practical, data-led improvements across the business.

This role will suit someone who enjoys understanding how processes work, identifying inefficiencies and turning complex information into clear, actionable recommendations. Working closely with stakeholders across the business, you will map and analyse processes, identify opportunities to improve productivity and consistency, and support initiatives that deliver measurable business outcomes.

What you’ll do

• Map, document and review business processes to improve efficiency, consistency and adherence to procedures.
• Collect, validate and analyse process data to identify bottlenecks, inefficiencies and productivity opportunities.
• Collaborate with process owners and cross-functional teams to identify challenges and improvement opportunities.
• Translate findings into practical recommendations and assist with business cases for change.
• Identify opportunities to simplify workflows, standardise processes and improve systems and automation.
• Support continuous improvement initiatives, including root-cause analysis and benefits realisation.
• Maintain accurate process documentation and clearly communicate findings to stakeholders.

What you’ll bring

• A tertiary qualification in Business, Commerce, Economics, Engineering, Data Analytics or a related discipline, or equivalent relevant experience.
• Experience in manufacturing, mining, electrical, engineering, services or other industrial environments.
• Experience in business process analysis, commercial analysis or operational analytics.
• Strong analytical and problem-solving skills, with the ability to interpret data, navigate ambiguity and develop practical recommendations.
• Experience in ERP process mapping, ideally Microsoft Dynamics 365 Finance & Operations.
• Excellent attention to detail and strong written, verbal and presentation skills.
• A collaborative approach and the ability to build relationships across business functions.
• Familiarity with ERP/CRM systems, SharePoint and Power BI or similar platforms.
• Understanding of Lean, Kaizen, continuous improvement, root-cause analysis and benefits realisation.

Why Ampcontrol?

At Ampcontrol, you'll be part of a business that is continually evolving to meet the changing needs of critical industries. You'll have the opportunity to work across different functions, collaborate with experienced teams and contribute to improvements that make a tangible difference to how our business operates.

If you're passionate about process improvement, analytical problem-solving and helping businesses work smarter, we'd love to hear from you. Join Ampcontrol and help us power a better future.