Business Improvement Analyst

Murray Primary Health Network; Greater Bendigo; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible and hybrid working

Salary packaging benefits

Novated leasing options

Wellbeing and development leave

Purchased leave

Employee Assistance Program

Parental leave

Professional development

First Nations Cultural and Ceremonial/

Cultural and religious leave

Two professional references and checks

Job summary

Murray PHN is seeking a Business Improvement Analyst to strengthen systems, processes and reporting across our Planning and Performance team. You’ll work on a diverse range of projects to help ensure organisational success through practical, user-focused solutions.

You’ll join a team that values critical thinking, collaboration and continuous improvement, across multiple sites in Victoria. Hybrid working options support work-life balance and career growth within a respected not-for-profit health

Qualifications

• At least three years' experience in business analysis, requirements gathering or business improvement with a relevant qualification.
• Strong analytical and critical thinking skills, with ability to map processes and document business requirements.
• Experience in project planning and implementation, change initiatives, system implementation or project delivery.
• Proven ability to build productive relationships and collaborate across teams to translate business needs into practical improvements.
• Strong written and verbal communication skills, including clear documentation and training resources.

Responsibilities

• Support implementation of Murray PHN's Risk Management Framework and reporting processes.
• Improve organisational planning and performance reporting through process and system enhancements.
• Coordinate the modernisation of Murray PHN’s delegation framework.
• Collaborate with stakeholders in Organisation Capacity & Performance to turn requirements into practical solutions.
• Contribute to organisation-wide change projects in collaboration with the Business Transformation team.
• Support implementation through testing, training, continuous improvement and post-project reviews.

Skills

Business analysis

Analytical thinking

Requirements documentation

Project planning

Change management

System implementation

Stakeholder collaboration

Communication

Documentation

Organisational fit

Education

Relevant qualification

Job description

Murray Primary Health Network – Bendigo VIC

This position may be worked from any of our locations: Dja Dja Wurrung / Bendigo, Yorta Yorta / Shepparton, Millewa-Mallee / Mildura, or Wiradjuri / Albury

Why Join Murray PHN?

At Murray PHN, we know our people are our greatest asset. We offer a broad range of employee benefits designed to support your wellbeing, life balance and career growth.

• Flexible and hybrid working arrangements embedded in our work practices.
• Boost your take-home pay through NFP salary packaging benefits and novated leasing options.
• Additional wellbeing, volunteer and professional development leave provisions.
• Purchased leave options for greater flexibility and work-life balance.
• Health and wellbeing initiatives, including access to a confidential Employee Assistance Program for you and your immediate family.
• Generous paid parental leave for primary and secondary carers.
• Professional development and ongoing learning opportunities.
• Dedicated First Nations Cultural and Ceremonial Leave including 5 days paid and 10 days unpaid.
• Cultural and religious leave that supports employees to participate in significant cultural, community and faith-based activities.
• Meaningful work that improves health outcomes for local communities.

The Opportunity

As our Business Improvement Analyst, you'll work with teams across Murray PHN to strengthen systems, processes and reporting through practical, user-focused solutions. Working within our Planning and Performance team, you’ll work on a diverse range of projects aimed at ensuring organisational success.

Key Accountabilities

• Support implementation of Murray PHN's Risk Management Framework and associated reporting processes.
• Improve organisational planning and performance reporting through process and system enhancements.
• Coordinate the modernisation of Murray PHN’s delegation’s framework.
• Partner with relevant stakeholders in the Organisation Capacity & Performance domain, working collaboratively to turn business requirements into practical, user-focused solutions.
• Contribute to organisation-wide change projects in collaboration with the Business Transformation team.
• Support implementation through testing, training, continuous improvement and post-project review.

About You

You combine strong critical thinking and problem-solving skills with a collaborative, people-focused approach. Comfortable working across teams, you enjoy turning complex business challenges into practical improvements that support organisational success.

Key Capabilities

• At least three years' experience in business analysis, requirements gathering or business improvement alongside a relevant qualification.
• Strong analytical and critical thinking skills, with experience navigating complexity to map processes, identify opportunities for improvement, understand user experiences and document business requirements.
• Experience in project planning and implementation, change initiatives, system implementation or project delivery.
• Proven ability to build productive relationships and work collaboratively across teams to translate business needs into practical process or system improvements.
• Strong written and verbal communication skills, including the ability to develop clear documentation, business process and training resources.
• A connection with the Murray PHN catchment, our values and vision.

A copy of the Position Description is available on our careers page: murrayphn.connxcareers.com

How to Apply

Please submit your resume and a cover letter outlining your interest and skills against the capabilities listed above. Please do not email your application.

Applications close: Sunday 22 November at 11.59pm

Recruitment enquiries: Stacey Bloomfield, Manager Organisational Planning, via email ***********@murrayphn.org.au

To ensure our recruitment process is accessible and barrier-free, applicants can request adjustments at any stage by contacting Cathryn Selvon, Coordinator Employee Inclusion and Recruitment, via email *******@murrayphn.org.au

Successful candidates will be required to provide two professional references, and complete background checks including a national criminal history check and verification of their right to work in Australia and verification of a relevant qualification. Please note that people with criminal records are not automatically precluded from employment. Each application will be considered on its merits.

The Organisation

Murray PHN acknowledges its catchment crosses over many unceded First Nations Countries, following the Dhelkunya Yaluk (Healing River). We pay our respects and give thanks to the Ancestors, Elders and Young people for their nurturing, protection and caregiving of these sacred lands and waterways, acknowledging their continuing cultural, spiritual and educational practices.

At Murray PHN our organisational values - Leadership, Respect, Accountability - drive the way we do business, the way we influence the health system and the way we interact with each other and our stakeholders.

As a not-for-profit organisation, and one of six Primary Health Networks (PHNs) in Victoria and 29 across Australia, we work with rural and regional services and national agencies to not only support health reform, but to develop locally relevant models of care, workforce solutions and to pilot innovative programs.

Whether it's supporting individuals with chronic conditions, enhancing mental health services, or reducing avoidable hospital stays, our focus is commissioning primary healthcare services that are accessible, high-quality, culturally responsive, sustainable, and importantly meet population needs and prevent disease.

Inclusion Statement

Murray PHN is committed to building a diverse and inclusive workplace and developing a workplace culture that is safe and accessible, respectful, fosters inclusiveness, promotes diversity and embraces the unique skills and qualities of all our employees.

We are committed to creating genuine employment opportunities for everyone and welcome applications from Aboriginal and Torres Strait Islander people, people with disability, LGBTIQA+, neurodiverse people and people from diverse cultural backgrounds.

At Murray PHN, we aspire to be an anti-racist organisation, embedding cultural humility as a daily practice, to improve health outcomes and health equity in our communities. We recognise cultural humility as a life-long commitment to self-reflection, personal growth and redressing power imbalances in our society.