Business Engagement Partner

Elmo; Sydney; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Meaningful Impact

Hybrid work model

Growth opportunities

Collaborative culture

Job summary

Housing Australia is seeking a Business Engagement Partner to connect business priorities with technology delivery outcomes. Working with business stakeholders, technology teams, platform leaders and vendors, you will translate needs into actionable requirements and monitor progress against commitments.

You will support governance, risk management and reporting, ensuring effective delivery of technology solutions that advance organisational objectives and improve housing outcomes for Australians.

Qualifications

• Experience in business engagement, project management, or technology delivery.
• Strong understanding of Agile delivery and project governance.
• Experience working with technology vendors and SaaS solutions.
• Excellent stakeholder engagement and communication skills.
• Desirable: tertiary qualifications; Agile, ITIL, project management, or vendor management certifications.

Responsibilities

• Partner with business stakeholders and technology teams to understand needs, define requirements, and translate business priorities into actionable delivery plans and outcomes.
• Coordinate and support the delivery of technology initiatives, managing project activities, dependencies, risks, timelines, and stakeholder engagement using agile delivery practices.
• Manage vendor implementation activities and performance, tracking deliverables, milestones, service levels, and ensuring vendors meet commitments.
• Maintain strong governance and reporting disciplines, including status reporting, risk and issue management, decision tracking, executive updates, and portfolio reporting.

Skills

Business engagement

Project management

Agile delivery

Vendor management

Stakeholder engagement

Communication skills

Education

Tertiary qualifications in business/IT

Job description

Job Category: Engagement & Communications,Information Technology

About Housing Australia

Housing Australia is the Australian Government’s independent housing delivery agency. It supports the delivery of Government programs to improve the supply of sustainable, long-term social and affordable housing, and supports home ownership for more Australians.

Our purpose is to improve housing outcomes for Australians – so when you join us, you're not just building a career, you're building a better Australia.

The Business Engagement Partner plays a key role in connecting business priorities with technology delivery outcomes across Housing Australia. Working closely with business stakeholders, technology teams, platform leaders and vendors, the role supports the planning and delivery of technology initiatives by translating business needs into actionable requirements, coordinating project and vendor activities, and monitoring progress against agreed commitments. This position also helps ensure effective governance, reporting, risk management and stakeholder engagement, contributing to the successful delivery of technology solutions that support organisational objectives.

Key responsibilities

• Partner with business stakeholders and technology teams to understand needs, define requirements, and translate business priorities into actionable delivery plans and outcomes.
• Coordinate and support the delivery of technology initiatives, managing project activities, dependencies, risks, timelines, and stakeholder engagement using agile delivery practices.
• Manage vendor implementation activities and performance, tracking deliverables, milestones, service levels, and ensuring vendors meet agreed commitments and business expectations.
• Maintain strong governance and reporting disciplines, including status reporting, risk and issue management, decision tracking, executive updates, and portfolio reporting to support transparent and effective delivery.

Desired Skills and Experience

Skills and experience

• Experience in business engagement, project management, or technology delivery, with the ability to manage competing priorities and support successful project outcomes.
• Strong understanding of Agile delivery and project governance, including managing backlogs, delivery plans, risks, issues, dependencies, and stakeholder communications.
• Experience working with technology vendors and SaaS solutions, including coordinating deliverables, monitoring performance against SLAs and KPIs, and managing implementation activities.
• Excellent stakeholder engagement and communication skills, with the ability to influence outcomes, prepare project governance and reporting materials, exercise sound judgement, and work effectively across business and technology teams.
• Relevant tertiary qualifications in business, technology, project management, or a related discipline are desirable. Agile, ITIL, project management, or vendor management certifications will be highly regarded.

What We Offer

Meaningful Impact: Contribute to Australia's housing solutions and work together with stakeholders who have a shared ambition to facilitate more housing for more Australians.

Flexible Work: Our hybrid operating model helps support work-life integration and fosters meaningful connection and collaboration.

Growth Opportunities: We invest in the development and wellbeing of our people to support personal and professional growth.

Collaborative Culture: Join a purpose-driven team that works as One Team supporting each other and striving for excellence.

We are an equal opportunity employer who values and celebrates diversity.