Business Development Manager – Luxury, Small Ship & Expedition Travel

Cruise Traveller; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Cruise Traveller is seeking a proactive Business Development Manager to expand our specialist travel network across Sydney/NSW or Brisbane/QLD. You’ll nurture relationships with travel agents, identify new agencies, and introduce non-cruise opportunities alongside luxury small-ship and expedition experiences.

The role requires a confident communicator who loves travel, can travel regularly, and enjoys turning opportunities into measurable growth.

Qualifications

• Proven track record in developing new agency business.
• Excellent communication and relationship-building skills.
• Ability to present and train clients effectively.

Responsibilities

• Develop and grow strong, long-term relationships with travel agents
• Identify and win new agency business across your territory
• Introduce non-cruise and occasional cruise sellers to small-ship, luxury and expedition travel
• Increase sales across Cruise Traveller’s portfolio of brands
• Conduct face-to-face agency visits, presentations, training and webinars
• Develop and execute creative sales initiatives to generate enquiries and bookings
• Collaborate with marketing and sales teams to maximise campaigns and promotions
• Build relationships with agency owners, managers and frontline consultants
• Represent Cruise Traveller at trade events and conferences
• Monitor territory performance and identify next opportunities
• Turn relationships into measurable commercial results

Skills

Relationship building

Sales

Travel industry knowledge

Communication

Job description

Business Development Manager – Luxury, Small Ship & Expedition Travel

What if your next sales opportunity wasn’t about selling more of the same?

Cruise Traveller is looking for an ambitious, energetic and highly motivated Business Development Manager to help grow our business across Sydney/NSW or Brisbane/Queensland.

We sell travel experiences that are anything but ordinary.

From Antarctica and the Arctic to European rivers, remote islands, luxury small ships and extraordinary destinations, Cruise Traveller represents some of the world’s most distinctive cruise and expedition brands.

We’re looking for someone who can take these experiences to more travel agents – including agents who may not sell cruises.

If you’re a natural relationship builder who loves discovering new opportunities and turning them into sales, this could be the role for you.

THE OPPORTUNITY

This is a genuine business development role.

You’ll have responsibility for developing and growing your territory, with a particular focus on creating new opportunities and expanding our reach within the travel industry.

You’ll work with existing Cruise Traveller partners while actively seeking out new agencies, new relationships and new ways to generate business.

Your challenge will be to show travel agents that cruising isn’t just about big ships and traditional cruise holidays.

It can be about adventure, exploration, luxury, discovery and experiences that travellers can’t easily find anywhere else.

WHAT YOU’LL DO

• Develop and grow strong, long-term relationships with travel agents
• Identify and win new agency business across your territory
• Introduce non-cruise and occasional cruise sellers to the opportunities within small-ship, luxury and expedition travel
• Increase sales across Cruise Traveller’s portfolio of brands
• Conduct regular face-to-face agency visits, presentations, training and webinars
• Develop and execute creative sales initiatives to generate enquiries and bookings
• Work with our marketing and sales teams to maximise campaigns and promotional opportunities
• Build relationships with key agency owners, managers and frontline consultants
• Represent Cruise Traveller at trade events, conferences, roadshows and industry functions
• Monitor territory performance and identify where the next opportunity will come from
• Develop plans to turn relationships into measurable commercial results

THIS ROLE WILL SUIT YOU IF…

You’re someone who opens doors rather than waits for them to open.

You might already be an experienced BDM within travel, tourism, cruising or aviation.

Or you may be a high-performing travel professional who has the personality, commercial instinct and ambition to take the next step.

We’re looking for someone who is:

• A confident and engaging communicator
• Naturally curious and always looking for the next opportunity
• Comfortable talking to everyone from frontline consultants to business owners
• Commercially minded and motivated by results
• Excellent at building genuine relationships
• Confident presenting to groups and conducting training
• Organised, self-motivated and capable of working autonomously
• Comfortable with regular travel throughout your territory
• Passionate about travel and selling experiences

Cruise experience is an advantage, but it is not essential.

What matters most is your ability to build relationships, identify opportunities and convert them into business.

WHY CRUISE TRAVELLER?

Because we offer something genuinely different.

You’ll be working with some of the world’s most interesting travel experiences – from expedition voyages in Antarctica and the Arctic to intimate European river journeys, ultra-luxury small ships, remote destinations and once-in-a-lifetime adventures.

You’ll have the opportunity to work with leading international cruise brands while helping travel agents discover products they may never have considered selling before.

And you’ll have the freedom to own your territory, develop your own relationships and make a visible difference to the growth of the business.

This isn’t a role where you’ll simply manage a list of existing accounts.

We want you to find the next opportunity.

THE DETAILS

Location: Sydney/NSW or Queensland
Position: Full-time
Travel: Regular travel throughout your territory will be required

READY TO MAKE YOUR MARK?

If you’re commercially driven, love travel and get your energy from meeting people, opening doors and making things happen, we’d love to hear from you.