Business Development Manager - Hotel

Hyatt Hotels; City of Melbourne; On-site; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Employee Assistance Program

Career development & growth

Discounts on accommodation & dining at

Hyatt properties worldwide

Free on-site Parking & Essendon Fields

Job summary

Hyatt Hotels is seeking a dynamic Business Development Manager for Hyatt Place Melbourne Essendon Fields, Melbourne. You will drive corporate and MICE sales, manage key accounts, and contribute to revenue growth through strategic planning and proactive outreach.

The role focuses on building strong client relationships, negotiating proposals, and representing Hyatt at events to secure high-yield opportunities.

Qualifications

• Degree in Hospitality, Business or Marketing preferred.
• Proven track record in sales or business development in hospitality/MICE.
• Knowledge of revenue and yield management is highly regarded.
• Strong analytical, reporting and data interpretation skills.
• Excellent verbal and written communication with client focus.

Responsibilities

• Follow a structured sales plan to secure high-yield corporate and MICE accounts.
• Meet weekly and monthly targets for corporate room nights and MICE revenue.
• Contribute to development and execution of sales and marketing strategies.
• Negotiate rates, prepare proposals and respond to inquiries promptly.
• Host familiarisation tours and site inspections for prospective clients.
• Proactively grow a portfolio of corporate and group accounts for conferencing and accommodation.
• Respond to client queries and follow up to close deals.
• Build and maintain relationships with new and existing clients.

Job description

Hyatt Place Melbourne Essendon Fields is Australia's first Hyatt Place hotel, perfectly positioned in the heart of Essendon Fields' retail and commercial precinct.

Located steps from Essendon Fields Airport, 6 minutes from Melbourne Airport and 20 minutes from Melbourne's Central Business District (CBD), our hotel combines style, innovation and 24/7 conveniences to create an easy to navigate experience for today's multi-tasking traveler. Guests can enjoy thoughtfully designed guestrooms featuring distinct zones for sleep, work and play, and free flowing social spaces that offer seamless transitions from work to relaxation.

About the Role

Hyatt Place Melbourne Essendon Fields is looking for a dynamic Business Development Manager to oversee corporate and MICE (Meetings, Incentives, Conferences, and Exhibitions) sales. This role focuses on building strong client relationships, securing high-yielding corporate and group accounts, and driving hotel revenue through strategic and proactive sales efforts.

Main Responsibilities

Some of the responsibilities for this position include:

• Follow a structured sales plan to secure high-yield corporate and MICE accounts, boosting occupancy and revenue.
• Meet weekly and monthly targets for corporate room nights, MICE revenue and hotel outlet sales as per the budget.
• Contribute to the development and execution of sales and marketing strategies to drive business growth.
• Negotiate rates, prepare proposals and respond to corporate room block and group booking inquiries within required timeframes.
• Host familiarisation tours and site inspections for prospective clients, aligning with Hyatt brand standards.
• Proactively prospect and grow a portfolio of corporate and group accounts for conferencing and accommodation.
• Respond to client queries promptly and ensure timely follow-ups to close deals successfully.
• Build and maintain strong relationships with new and existing clients, ensuring regular communication and professional interactions.
• Identify new business opportunities, represent the hotel at events, collaborate with partners and assist with promotional campaigns to drive revenue.

Qualifications

• Relevant degree in Hospitality, Business or Marketing is an advantage.
• Proven track record in a sales or business development, particularly in the hospitality or MICE (Meetings, Incentives, Conferences, and Exhibitions) sectors.
• Understanding of the hospitality industry including market trends, competitor activities and client needs.
• Knowledge of revenue and yield management including related tools is highly regarded.
• Familiarity with technology including Microsoft Office Suite and CRM systems (Salesforce, Opera).
• Strong analytical and reporting skills.
• Excellent verbal and written skills with the ability to focus on accuracy and detail.
• Exceptional customer service skills with the ability to foster and maintain professional relationships both internally and externally to the hotel.

Description

Hyatt Place Melbourne Essendon Fields is Australia's first Hyatt Place hotel, perfectly positioned in the heart of Essendon Fields' retail and commercial precinct.

Located steps from Essendon Fields Airport, 6 minutes from Melbourne Airport and 20 minutes from Melbourne's Central Business District (CBD), our hotel combines style, innovation and 24/7 conveniences to create an easy to navigate experience for today's multi-tasking traveler. Guests can enjoy thoughtfully designed guestrooms featuring distinct zones for sleep, work and play, and free flowing social spaces that offer seamless transitions from work to relaxation.

About the Role

Hyatt Place Melbourne Essendon Fields is looking for a dynamic Business Development Manager to oversee corporate and MICE (Meetings, Incentives, Conferences, and Exhibitions) sales. This role focuses on building strong client relationships, securing high-yielding corporate and group accounts, and driving hotel revenue through strategic and proactive sales efforts.

Main Responsibilities

Some of the responsibilities for this position include:

• Follow a structured sales plan to secure high-yield corporate and MICE accounts, boosting occupancy and revenue.
• Meet weekly and monthly targets for corporate room nights, MICE revenue and hotel outlet sales as per the budget.
• Contribute to the development and execution of sales and marketing strategies to drive business growth.
• Negotiate rates, prepare proposals and respond to corporate room block and group booking inquiries within required timeframes.
• Host familiarisation tours and site inspections for prospective clients, aligning with Hyatt brand standards.
• Proactively prospect and grow a portfolio of corporate and group accounts for conferencing and accommodation.
• Respond to client queries promptly and ensure timely follow-ups to close deals successfully.
• Build and maintain strong relationships with new and existing clients, ensuring regular communication and professional interactions.
• Identify new business opportunities, represent the hotel at events, collaborate with partners and assist with promotional campaigns to drive revenue.

Qualifications

• Relevant degree in Hospitality, Business or Marketing is an advantage.
• Proven track record in a sales or business development, particularly in the hospitality or MICE (Meetings, Incentives, Conferences, and Exhibitions) sectors.
• Understanding of the hospitality industry including market trends, competitor activities and client needs.
• Knowledge of revenue and yield management including related tools is highly regarded.
• Familiarity with technology including Microsoft Office Suite and CRM systems (Salesforce, Opera).
• Strong analytical and reporting skills.
• Excellent verbal and written skills with the ability to focus on accuracy and detail.
• Exceptional customer service skills with the ability to foster and maintain professional relationships both internally and externally to the hotel.

What we offer

• With enriching work comes amazing rewards! Just some of our employee benefits include:
  
• Employee Assistance Program
  
• Opportunities for career development and growth
  
• A dynamic and supportive work environment
  
• Discounts on accommodation and dining at Hyatt properties worldwide
  
• Free on-site Parking & Essendon Fields Precinct Discounts

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt

When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide. Our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged.