Business Development Director - Kimpton Mayfair Adelaide

Ihg Plc; Adelaide; On-site; AUD 180,000 - 250,000; Full time

Benefits offered by this job

Hotel discounts

Global career pathways

Development programs

Competitive salary

Job summary

Kimpton Mayfair Adelaide, part of IHG, seeks a Business Development Director to transform connections into commercial growth across corporate, government, MICE, and luxury travel segments.

Based in Adelaide, you will own account plans, lead sales activity, and partner with the Director of Sales & Marketing to maximise revenue from accommodation, meetings, events, and F&B, while building lasting relationships with key accounts.

Qualifications

• Minimum 4 years' experience in hotel sales.
• Qualification in Hospitality, Business, Sales or related field, or equivalent experience.
• Proven ability to develop new business and build strong client relationships.
• Proficiency in Microsoft Office and hotel sales systems or CRM platforms.

Responsibilities

• Drive the hotel's business development strategy to grow revenue and market share.
• Identify and secure high-value new business across corporate, government, MICE and luxury travel.
• Build and nurture strategic relationships with key accounts, industry partners, PCOs and event agencies.
• Develop and execute account plans and sales strategies to maximise revenue across accommodation, meetings and events, F&B and other hotel offerings.
• Lead proactive sales activity including client meetings, presentations, site inspections, networking and client entertainment.
• Build the hotel's sales pipeline, drive conversion and own business development targets.

Skills

Communication

Negotiation

Relationship building

Organisational skills

Time management

Proactive sales

Education

Hospitality degree

Tools

Microsoft Office

CRM systems

Hotel sales systems

Job description

Business Development Director – Kimpton Mayfair Hotel Adelaide

Join the iconic Kimpton Mayfair Hotel Adelaide as we step into something new.

Nestled in the heart of Adelaide’s vibrant CBD, the beloved Mayfair Hotel is entering an exciting new chapter—transforming into Kimpton Mayfair Adelaide in 2027.

At Kimpton, we do things differently. We’re the original boutique lifestyle brand—known for delivering luxury with a wink: sophisticated, yes—but never stuffy.
We create spaces that feel, experiences that connect, and moments that are personal, playful and a little unexpected.

This is your opportunity to be part of a transformation where timeless elegance meets bold personality—bringing together the Mayfair’s distinctive character with Kimpton’s signature energy, creativity and human connection.

We are on the lookout for a Business Development Director!

As Business Development Director, you'll turn connections into commercial opportunities and drive strategic business growth. Through key account development, strategic partnerships and proactive new business acquisition, you'll play a pivotal role in positioning Kimpton Mayfair Adelaide as one of the city's leading luxury lifestyle destinations.

Working closely with the Director of Sales & Marketing, you'll drive revenue, grow market share and build meaningful relationships that put Kimpton Mayfair Adelaide firmly on the map.

A little taste of your day-to-day

Every day is different, but as part of our team, you will play a key role in:

• Driving the hotel's business development strategy to grow revenue, market share and long-term commercial opportunities.
• Identifying and securing high-value new business across corporate, government, MICE, luxury travel and other key segments.
• Building and nurturing strategic relationships with key accounts, industry partners, PCOs and event agencies.
• Developing and executing account plans and sales strategies to maximise revenue across accommodation, meetings and events, food and beverage and other hotel offerings.
• Leading proactive sales activity, including client meetings, presentations, site inspections, networking and client entertainment.
• Building the hotel's sales pipeline, driving conversion and taking ownership of business development targets.
• Working closely with the Director of Sales & Marketing, Business Development Manager, Revenue and Operations teams to maximise commercial opportunities.
• Monitoring market trends, competitor activity and sales performance to identify opportunities and inform strategy.
• Establishing strategic partnerships that strengthen the hotel's position and connection with Adelaide.
• Representing Kimpton Mayfair Adelaide with personality, building meaningful relationships and delivering a distinctly personal client experience.

What we need from you

• Minimum 4 years' experience in hotel sales, ideally within a 4- or 5-star property.

• Qualification in Hospitality, Business, Sales or a related field, or equivalent experience.

• Proven ability to develop new business and build strong client relationships.

• Excellent communication, negotiation and relationship-building skills.

• Strong commercial awareness and ability to identify revenue opportunities.

• Excellent organisational, problem-solving and time management skills.

• Proficiency in Microsoft Office and hotel sales systems or CRM platforms.

• A proactive, confident and collaborative approach, with the ability to work independently.

• Ability to thrive in a fast-paced environment and manage competing priorities.

• Current driver's licence preferred.

• Valid working rights in Australia.

What you can expect from us

This is more than a role—it’sa chance to help shape something special.

• Be part of a once-in-a-generation brand transformation

• Join a brand that is radically inclusive,authenticand passionate

• Work in an environment that celebrates personality—where you can be 100% you

• Access IHG’s global career pathways, development programs and benefits

• Enjoy a competitive salary, hotel discounts and some of the best training in the business

Our culture

At Kimpton, we believe hospitality is, at its core, human.

We don’t follow scripts—we follow instincts. We create experiences that are warm, intuitive, and refreshingly unscripted, where guests (and colleagues) feel seen, welcomed, and inspired.

We’re proud to be part of IHG Hotels & Resorts, where we celebrated differences, value individuality, and create inclusive environments where everyone can bring their whole self to work.

Come as you are—and help us create something truly special.