Business & Data Analyst - AUS

Five Sigma; Australia; A distancia; AUD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Five Sigma is seeking a highly analytical Business & Data Analyst to join our Global Delivery team. You will work with US-based insurance customers to translate complex requirements into functional solutions within Five Sigma’s cloud-based Claims Management Platform.

The role blends business analysis, data investigation, and validation throughout the implementation lifecycle. Responsibilities include leading discovery, analyzing data, defining tests, and collaborating across Delivery, Product,

Formación

• 3+ years of experience as a Business Analyst, Business Systems Analyst, or Business & Data Analyst in SaaS or enterprise tech.
• Experience in US Property & Casualty (P&C) insurance, claims management, or insurance tech.
• Familiarity with claims workflows, policy administration, and insurance data.
• Experience with enterprise software implementations, data migration, and system integrations.

Responsabilidades

• Lead discovery sessions with customers to understand claims operations and translate needs into functional requirements.
• Analyze customer data structures, quality, and business meaning; own source-to-target mappings and migrations.
• Define test scenarios, validate configurations and migrated data; support UAT and issue resolution.
• Collaborate with customers, Delivery Managers, Product, and Engineering; maintain clear documentation.

Conocimientos

Business Analysis

Data Analysis

SQL

Stakeholder Management

Requirements Gathering

US P&C Insurance

Herramientas

SQL

Descripción del empleo

Description Five Sigma is an AI-native InsurTech company transforming the insurance claims management industry. Our cloud-based Claims Management Platform enables insurance carriers and organizations to streamline operations, automate workflows, and make smarter, data-driven decisions. We are looking for a highly analytical and detail-oriented Business & Data Analyst to join our Global Delivery team. You will work directly with US-based insurance customers to translate complex business requirements and data into functional solutions within Five Sigma 's Claims Management Platform. This is a hands-on, customer-facing role combining business analysis, data investigation, functional solution design, and validation throughout the implementation lifecycle.

Key Responsibilities

• Business Analysis & Functional Design Lead discovery sessions with insurance customers to understand their claims operations, workflows, business rules, and challenges. Translate business needs into detailed functional requirements, solution designs, and acceptance criteria. Identify edge cases, business exceptions, and gaps in customer requirements. Map business requirements to Five Sigma 's platform capabilities and define appropriate configurations. Partner with Delivery Managers and technical implementation teams to evaluate solution approaches.
• Data Analysis & Integration Analyze customer data structures, quality, and business meaning. Own source-to-target data mappings, transformation rules, and reconciliation criteria. Support data migrations, integrations, and reporting requirements. Use SQL to investigate datasets, identify inconsistencies, and validate results. Ensure data accuracy and alignment with customer business processes.
• Testing & Validation Define business test scenarios and expected outcomes. Validate configurations, workflows, calculations, reports, and migrated data. Support UAT and troubleshoot functional and data-related issues. Ensure the delivered solution meets agreed business requirements.
• Stakeholder Collaboration Collaborate with customers, Delivery Managers, Product, and Engineering teams. Maintain clear documentation of requirements, mappings, decisions, and acceptance criteria. Communicate complex findings to technical and non-technical stakeholders. Remain actively involved from discovery through go-live.

Requirements

• 3+ years of experience as a Business Analyst, Business Systems Analyst, or Business & Data Analyst in a SaaS or enterprise technology environment.
• Experience in US Property & Casualty (P&C) insurance, claims management, or insurance technology.
• Familiarity with claims workflows, policy administration, and insurance data.
• Experience with enterprise software implementations, data migration, and system integrations.
• Proven ability to translate complex business processes into functional requirements and specifications.
• Experience working directly with customers and cross-functional technical teams.
• Strong analytical thinking, problem-solving skills, and attention to detail.
• Excellent written and verbal communication skills.
• Ability to work independently in a remote, global environment.

Nice to Have

• Experience with APIs, JSON, ETL processes, and data reconciliation. Experience implementing configurable enterprise SaaS platforms.

Why Five Sigma ?

Join a fast-growing global InsurTech company where your work directly impacts how insurance organizations operate. You'll collaborate with talented professionals, solve meaningful business challenges, and help shape the future of AI-powered claims management. Join us and help transform the insurance industry.