Business Continuity & Enablement Coordinator

Virgin Australia; Brisbane; Híbrido; AUD 80.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flight discounts

Hybrid work

Wellbeing support

Onsite gym

Descripción de la vacante

Virgin Australia is seeking a Business Enablement Coordinator to support Customer Operations during disruptions and emergencies. You will coordinate continuity plans with operational leaders and offshore partners, maintaining governance, tracking actions and reporting progress.

You'll also manage the initiative pipeline, run workshops and governance forums, and help teams deliver priorities with clear visibility of milestones, dependencies and outcomes.

Formación

• Experience in coordination, business continuity, or emergency management with accurate plans and contact lists.
• Strong planning, organisation, and document control to manage meetings and exercises.
• Clear under pressure, capable of facilitating workshops and building relationships.
• Knowledge of governance, budgeting and procurement is advantageous.
• Training in business continuity, emergency management or risk management is valued.

Responsabilidades

• Maintain emergency response and business continuity plans for Customer Operations, including offshore operations.
• Coordinate exercises and tests; capture lessons and update plans and training.
• Support live emergency response; manage activation logs, surge support and customer comms.
• Coordinate business impact analyses and disruption risk assessments with recovery objectives.
• Maintain initiative pipeline, governance forums, action tracking and reporting.
• Coordinate team meetings, onboarding, offshore connections, and budgeting processes.
• Build relationships with internal customers and offshore partners.

Conocimientos

Coordination

Business continuity

Emergency management

Risk management

PMO support

Workshop facilitation

Educación

Business continuity training

Emergency management qualification

AIIMS training

Risk management certification

Project management

Herramientas

Microsoft 365

Excel

PowerPoint

SharePoint

Teams

Descripción del empleo

Virgin Australia is seeking a Business Enablement Coordinator to support Customer Operations during disruptions and emergencies. You will coordinate continuity plans with operational leaders and offshore partners, maintaining governance, tracking actions and reporting progress.

You'll also manage the initiative pipeline, run workshops and governance forums, and help teams deliver priorities with clear visibility of milestones, dependencies and outcomes.