Business Consultant - Enterprise Content Management

TechnologyOne; Sydney; On-site; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Competitive remuneration

Employee share plan

Salary packaging options

Leave program

Award-winning culture

Team events

Flexible hours

Gym membership

Volunteer leave

LinkedIn Learning access

Breakfast on-site

Job summary

TechnologyOne is seeking a Business Consultant for enterprise content management (ECM) implementations starting January 2027. You will deliver contracted consulting services, configure and upgrade SaaS ERP solutions, and guide customers through the project lifecycle with a focus on compliance and information governance.

You will work with diverse stakeholders, apply tailored implementation methodologies, and ensure on-time delivery within contract scope.

Qualifications

• Experience delivering consulting services for enterprise software implementations.
• Strong stakeholder engagement and communication across seniority levels.
• Experience with ECM or records management is a plus.

Responsibilities

• Deliver contracted consulting services for ECM/ERP projects.
• Configure, implement and upgrade SaaS ERP solutions for customers.
• Guide customers through project lifecycle: design verification, configuration, testing, go-live.
• Collaborate with Enablement teams and maintain stakeholder engagement throughout programs.

Skills

Consulting

Stakeholder mgmt

ERP systems

Communication

ECM knowledge

Job description

Business Consultant - Enterprise Content Management

At TechnologyOne, we deliver enterprise software that transforms how organisations operate, enabling them to focus on what matters most. Our Enterprise Content Management (ECM) solution is a critical part of this, helping customers securely manage, automate, and optimise their documents and information across the entire lifecycle. From compliance and governance through to workflow automation and seamless integration with core enterprise systems, ECM underpins smarter, more efficient ways of working.

With a 99% customer retention rate, we are proud to partner with organisations across Australia and New Zealand to deliver meaningful, long-term outcomes.

As we continue to scale, we're looking for a Business Consultant to join our New Projects Consulting team, specialising in ECM implementations starting in January 2027.

What you'll be doing…

As a Business Consultant you will proactively deliver contracted consulting services and drive continuous improvement for our customers across our many products. Your duties will include:

• Working side by side with our customers to implement, configure, and upgrade our best-in-class SaaS ERP software solutions


• Providing hands on implementation through the project lifecycle, including:
  
  
  
  • Design verification
  
  
  • Configuration
  
  
  • Customer support, guidance, coaching
  
  
  • Testing support
  
  
  
  


• Learning and applying our game-changing tailored implementation methodologies on all products.


• Establish and maintain engagement with all customers and internal stakeholders as required.


• Engage with Consulting Enablement teams to provide any feedback that may assist with the continual evolution of our offering, processes, systems and tools.


• Complete customer program deliverables on time, within project scope and per the negotiated contract/program particulars.

Basically, you are the face of TechnologyOne to our customers during programs of work, and you will own all the excitement, pressure, and achievement of taking them live!

• Previous experience with TechOne's ECM product would be highly advantageous


• Records and Information Management experience, with an understanding of compliance, and information lifecylce practices is an advantage


• Experience working in a consulting capacity with a variety of customer stakeholders


• High-level communication and presentation skills, with the ability to influence at all levels including executives


• Customer centric, you're a customer advocate and know how to take a customer on a journey, always delivering a compelling customer experience.

TechnologyOne is proud to be an Equal Opportunity Employer who values diversity and an inclusive workplace. We aim to recruit a diverse range of people with a diverse range of talents to help us to deliver on our mission to better our community. If you meet a number of the requirements (and not all), we encourage you to submit your application.

• Competitive remuneration package


• Access to our industry leading employee share plan


• Salary packaging options


• Up to 10 days of additional leave via our Purchase Leave program


• Amazing Culture: 10 x Australian Business Awards "Employer of Choice" winner


• We love our team events & celebrate diversity


• Flexible hours: we are family-friendly and value life outside of work


• Free gym membership in your region (or, if you are located at HQ, we have a new state of the art Gym onsite, exclusive and available 24/7)


• Additional 2.5 days of leave per year dedicated to volunteering at a charity of your choice


• Accelerate your growth with full access to LinkedIn Learning and a clear career framework that maps your path to success.


• Free breakfast and coffee on-site

Who we are…

TechnologyOne has been delivering leading enterprise software solutions for more than 38 years, adapting and evolving to new and emerging technologies, allowing our customers to focus on what really matters and letting us take care of their digital transformation.

As Australia's largest enterprise Software as a Service (SaaS) company and one of Australia's top 100 ASX-listed companies, with offices across six countries, our SaaS solutions make life simple for our community by providing powerful, deeply integrated enterprise software that is incredibly easy to use. Over 1,300 leading corporations, governments, statutory authorities and education institutions are powered by our software.