Business Analyst – Process & IT Innovation

Ach Group; Adelaide; On-site; AUD 70,000 - 90,000; Full time

Job summary

ACH Group in Adelaide seeks a Business Analyst to enhance services by eliciting, analysing, developing, communicating and validating requirements for changes to customer services, business processes and IT systems.

You will lead process improvements, bridge IT and business gaps, document analyses and build strong stakeholder relationships to ensure successful project outcomes and better customer experiences. Flexible work options supported.

Qualifications

• Elicit, analyse, develop, communicate and validate requirements for changes to customer services, business processes and IT systems.
• Guide process improvements and bridge IT and business gaps.
• Document detailed analyses and build strong relationships with stakeholders to ensure successful project outcomes.

Responsibilities

• Elicit and analyse requirements for changes to services, processes and IT systems.
• Translate business needs into clear specifications for IT solutions.
• Collaborate with stakeholders to validate requirements and secure sign-off.
• Support process improvements and ensure outcomes meet customer needs.

Job description

ACH Group in Adelaide seeks a Business Analyst to enhance services by eliciting, analysing, developing, communicating and validating requirements for changes to customer services, business processes and IT systems.

You will lead process improvements, bridge IT and business gaps, document analyses and build strong stakeholder relationships to ensure successful project outcomes and better customer experiences. Flexible work options supported.