Business Analyst - Financial Crime Transformation Program - AML Operations

Bendigobank; Melbourne; Hybrid; AUD 95,000 - 130,000; Full time

Benefits offered by this job

Flexible Working

Health & Wellbeing

Learning & Development

Inclusive Culture

Job summary

Bendigo Bank is seeking a proactive Business Analyst to join the Financial Crime Transformation Program (FCTP) within Group Risk. You will bridge business strategy, regulatory obligations, and technology execution to map future state and design end-to-end value chains that protect customers and communities.

Responsibilities include documenting As-Is/To-Be processes, translating complex regulatory needs into user stories, and supporting Agile delivery with robust test and UAT processes.

Qualifications

• Proven Business Analysis experience in banking, financial services, or regulated environments.
• Deep experience in value chain analysis and end-to-end process mapping (As-Is/To-Be).
• Strong workshop facilitation and elicitation skills with diverse stakeholders.
• Delivery and testing acumen in Agile settings, including UAT support.
• Excellent stakeholder engagement and communication skills.
• Desirable familiarity with Financial Crime concepts (AML/CTF, Sanctions, Fraud).
• A tertiary qualification in Business, IT, or related discipline is advantageous.

Responsibilities

• Document and optimize end-to-end current-state (As-Is) and future-state (To-Be) processes, eliminating waste and designing resilient workflows.
• Translate regulatory and operational needs into clear user stories, specs, and business rules.
• Partner with architects, data teams, and compliance SMEs to design fit-for-purpose solutions.
• Support Agile delivery ceremonies, define test cases, and assist with UAT and change readiness.
• Contribute to internal BA Community of Practice and uplift analysis practices.

Skills

Business Analysis

Stakeholder Facilitation

Agile Delivery

Process Modelling

Requirements Elicitation

Education

Bachelor's degree or equivalent

Job description

Business Analyst - Financial Crime Transformation Program - AML Operations

We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.

It starts here. With Bendigo Bank… and you.

About the Opportunity

Come and be part of our Financial Crime Transformation Program (FCTP) within Group Risk.

As Bendigo and Adelaide Bank continues to uplift and evolve its financial crime management capabilities, we are executing an enterprise-wide transformation program. The FCTP consolidates and drives critical uplift across our end-to-end financial crime ecosystem spanning Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF), Sanctions, and Fraud prevention.

We are seeking a proactive, skilled, and curious Business Analyst to bridge the gap between business strategy, regulatory obligations, and technology execution. In this role, you won’t just be gathering requirements; you will assist to develop and map the future state, challenging the status quo, and designing end-to-end value chains that protect the bank, our customers, and Australian communities.

As a Business Analyst in our Transformation Program, you’ll make an impact by:

• Shaping the Future State: Documenting and optimizing end-to-end current-state (As-Is) and future-state (To-Be) business processes, eliminating waste, and designing resilient operational workflows.
• Eliciting & Translating Requirements: Facilitating discovery workshops and deep-dive interviews with business, risk, and technology partners to translate complex regulatory and operational needs into crisp user stories, functional specifications, and business rules.
• Designing Integrated Solutions: Partnering collaboratively with technical architects, data teams, and compliance subject matter experts to design fit-for-purpose solutions that maximize return on investment and capability re-use.
• Ensuring Delivery Traceability: Supporting Agile delivery ceremonies, defining test cases, assisting with User Acceptance Testing (UAT), and ensuring seamless traceability from strategic objectives down to user stories and operational rollout.
• Championing Analysis Standards: Actively contributing to our internal BA Community of Practice, sharing knowledge, and uplifting analysis practices across the delivery team.

About You

You are an analytical problem-solver who excels at connecting the dots between complex regulatory frameworks and day-to-day banking operations. You thrive in a dynamic, collaborative environment and have the facilitation skills to guide diverse stakeholders toward pragmatic, impactful solutions.

What you’ll bring:

• Proven Business Analysis Experience: Demonstrated success as a Business Analyst delivering outcomes on large-scale, complex transformation projects—ideally within banking, financial services, or a similarly regulated enterprise environment.
• Process Modelling & Optimisation Mastery: Deep experience in value chain analysis, business process re‑engineering, and creating clear, comprehensive process maps (As-Is / To-Be).
• Strong Workshop Facilitation & Elicitation Skills: Proven ability to lead stakeholder workshops, ask the right questions, navigate ambiguity, and document clear requirements, user stories, and acceptance criteria.
• Delivery & Testing Acumen: Practical exposure to Agile delivery environments, backlog refinement, sprint cycles, and supporting UAT execution and business change readiness.
• Stakeholder Engagement & Communication: Outstanding written and verbal communication skills, with a proven ability to translate technical or regulatory concepts into plain language for diverse audiences.
• Financial Crime Awareness (Desirable): Prior exposure to or familiarity with Financial Crime concepts (AML/CTF, Sanctions, Transaction Monitoring, Customer Due Diligence, or Fraud) is highly regarded, though not strictly required.
• Qualifications: A tertiary qualification in a Business, Information Technology, or related discipline is an advantage.

Location & Ways of Working

This is a permanent full-time position with flexibility across our major hub locations: Melbourne, Bendigo, Adelaide, Sydney, or Brisbane.

We offer flexible work options that put our people first, operating in a hybrid model with a minimum local Head Office attendance requirement determined by your leader, allowing you to find a rhythm that works best for you and your team.

Internal Applications

Please note, all internal candidates are required to notify their immediate leader when applying for a new career opportunity and you will be asked to acknowledge they have done so upon submission of your application. For more information, check out the Application Process for Internal Candidates page

So, why work with us?

Want big impact that matters? Here, you’ll know your work directly benefits the customers and communities we all serve. You’ll also get access to a great range of benefits, including:

• Flexible Working: Whether it’s hybrid working, flexible hours, or structured rhythms, our flexible options are designed to put people first.
• Health & Wellbeing Support: Discounted private health insurance options, gym memberships, and our confidential Employee Assistance Program (EAP) for you and your family.
• Continuous Learning & Development: Take your capabilities to the next level through our corporate learning academy ‘BEN U’ or supported external development programs.
• Inclusive Culture: A supportive, collaborative environment where your voice is heard, initiative is rewarded, and diversity of thought is celebrated.

Still in two minds?

Research suggests that women and individuals from underrepresented backgrounds often hesitate to apply for roles unless they meet 100% of the criteria. We believe that diverse perspectives make every team stronger so even if you don’t tick every single box, we still encourage you to apply!

We’re making better, bigger. And we’d love to get there with you.

Now’s the time to set your sights higher on your career with Bendigo Bank.