Business Analyst (Dynamics/Power Platform)

Talent Corp; City of Brisbane; On-site; AUD 310,000 - 330,000; Full time

Job summary

Talent Corp is seeking an experienced Technical Business Analyst to support a Microsoft Dynamics 365 CRM project for a large government department in Brisbane CBD. You will bridge business needs with the vendor, define requirements, validate outcomes, and guide backlog prioritisation and testing across the solution lifecycle.

The role focuses on business analysis, process design and ongoing improvements, with a 3-month contract and extensions possible.

Qualifications

• End-to-end CRM or enterprise system implementation experience.
• Requirements gathering / elicitation and process mapping.
• UAT, test plans, test scripts, defect management and traceability.
• Agile delivery, including backlog management, sprint reviews and enhancements.

Responsibilities

• Serve as the key link between business stakeholders, the department's project team and the implementation vendor.
• Ensure business requirements are clearly defined, validated and translated into fit-for-purpose system outcomes.
• Focus on business analysis, process design, solution refinement and backlog management.
• Support testing activities and prioritisation of future enhancements.

Skills

Requirements gathering

Process mapping

UAT

Agile delivery

Backlog management

Tools

Power Platform

Microsoft Dynamics 365

Job description

Business Analyst (Dynamics/Power Platform)

We are seeking an experienced Technical Business Analyst to support the implementation and ongoing enhancement of a Microsoft Dynamics 365 CRM solution for a large government department based in Brisbane CBD.

• 3 months + potential extensions
• Up to $149.46/hour inc super

Working within a broader program of work, the Technical Business Analyst will act as the key link between business stakeholders, the department's project team and the implementation vendor responsible for solution delivery. The role will ensure business requirements are clearly defined, validated and translated into fit-for-purpose system outcomes.

The role will focus on business analysis, process design, solution refinement, backlog management, testing support and the identification and prioritisation of future enhancements. The successful candidate will work closely with the Project Manager, Senior Project Officer, business stakeholders and the implementation vendor to support successful project delivery and establish a sustainable roadmap for ongoing system improvement following implementation.

Ideally you will have:

• Ideally Power Platform exposure
• End-to-end CRM or enterprise system implementation experience
• Requirements gathering / elicitation and process mapping
• Experience working directly with an implementation vendor / systems integrator
• UAT, test plans, test scripts, defect management and traceability
• Agile delivery, including backlog management, sprint reviews and enhancements