Business Analyst - Contract, Canberra

Programmed GO; Canberra; On-site; AUD 100,000 - 150,000; Full time

Job summary

PERSOL is recruiting a Business Analyst in Canberra to understand business processes, capture requirements, and drive agile delivery. You will lead interviews, document user stories, and coordinate workshops with diverse stakeholders.

You will transform business needs into tangible outcomes for complex government systems, ensuring compliance and quality. The role supports mentoring colleagues and collaborating in a cross-functional team in a dynamic environment.

Qualifications

• Five+ years' experience as a Business Analyst.
• Excellent business writing and documentation.
• Proficient in writing and managing user stories and acceptance criteria in Agile environments.
• Ability to translate business needs into system requirements.
• Strong stakeholder management and communication skills.

Responsibilities

• Lead the business analysis activities in an agile delivery team across pre-discovery, discovery and design and delivery.
• Plan and document user interviews, understand and document both high level and detailed business problems, and analyse root causes.
• Design and facilitate workshops and interviews that involve multiple stakeholders across levels.
• Manage stakeholder groups to develop a partnership with the business and foster a productive working environment.
• Transform defined business needs into outcomes and problem statements for large-scale Government applications and complex systems.
• Communicate well, using professional judgement to evaluate risks in a complex, changing environment.
• Foster a positive workplace culture.
• Assist in mentoring and upskilling less experienced team members.
• Preparation and coordination of policy formulation and/or project management.
• Work within a multi-disciplinary agile team to achieve common outcomes.
• Perform additional duties or assume responsibility of functions as directed from time to time.

Skills

Stakeholder management

Agile & SAFe

Business analysis

Written communication

Tools

Scrum

SAFe

Job description

Business Analyst

• NV1 clearance, backfill request
• ASAP until 30th Jun 2027, up to 2 extensions not to exceed 12 months

Job details

Business Analysts seek to understand business processes and determine business requirements for systems.

Key duties and responsibilities

Business Analysts will be responsible for, but not limited, to:

• Lead the business analysis activities in a multi-disciplinary agile delivery team in pre-discovery, discovery and design and delivery
• Plan and document user interviews, understand and document both high level and detailed business problems, and analyse root causes
• Design and facilitate workshops and interviews that include a variety of internal and external stakeholders across all levels
• Manage stakeholder groups to develop a partnership with the business and foster a productive working environment
• Transform defined business needs into outcomes and problem statements for large scale Government applications and complex systems
• Communicate well, using professional judgement to evaluate risks and in the context of a complex and changing environment
• Foster a positive workplace culture
• Assist in mentoring and upskilling less experienced team members
• preparation and coordination of policy formulation and/or project management
• Work within a multi-disciplinary agile team to achieve common outcomes
• Perform additional duties or assume responsibility of functions as directed from time to time

Requirement

• Five plus years' experience as a Business Analyst
• Demonstrated excellence in business writing and documentation
• Skilled in writing, refining, and managing user stories and acceptance criteria in Agile frameworks such as Scrum or SAFe.
• Ensure solutions meet regulatory, legislative, and industry standards, providing business assurance throughout the transformation process.
• Demonstrated ability to communicate technical issues to non-technical users
• Strong communication skills, with the ability to translate between business and technical terminology
• Experienced in delivering high-quality outcomes within demanding timeline
• Ability to work autonomously as well as part of a collaborative, highly motivated team, to deliver in a project and program environment
• Proven ability to identify and plan capability maturity improvements and business process improvements
• Proven ability to communicate with influence, negotiate outcomes and manage complex stakeholder relationships
• Experience in and desire to mentor and upskill less experienced team members
• Demonstrated personal integrity whilst achieving results within legislative and policy parameters

Who we are

At PERSOL, we connect people to meaningful work and growth.
With decades of experience and a future-focused mindset, we're here to support your career journey. We offer fresh opportunities, trusted guidance, and a people-first approach.

We're committed to creating a safe, inclusive, and respectful workplace that embraces diverse experiences, backgrounds, and perspectives.
We strongly encourage applications from women, people of Aboriginal and Torres Strait Islander descent, and individuals from all communities.

Ready to make your next move?