Business Analyst

Royal Women's Hospital; Melbourne; Hybrid; AUD 114,000 - 125,000; Full time

Benefits offered by this job

Salary packaging

Superannuation

5 weeks annual leave

Accrued Day Off (ADO)

Job summary

Royal Women's Hospital in Parkville invites a skilled Business Analyst to work across the Rostering Project, implementing the RLDatix rostering platform with Optima, Loop and BankStaff. You will translate operational needs into clear requirements and ensure traceability across configuration, reporting, testing and training.

The role offers a flexible hybrid work arrangement and a competitive salary. Join a dedicated Digital Innovation team driving transformative health service improvements for

Qualifications

• Experience in business analysis, process design, requirements management or business transformation within complex system implementations.
• Strong workshop facilitation skills and experience eliciting, analysing, documenting, validating and prioritising business and operational requirements.
• Experience in current-state and future-state process mapping, gap analysis, options analysis and development of acceptance criteria.
• Experience maintaining requirements traceability across configuration, technical delivery, reporting, testing, training and business acceptance.
• Excellent analytical, problem-solving, written communication, documentation and stakeholder-engagement skills with strong attention to detail.
• Experience in health, workforce management, rostering, payroll, HRIS or ERP or another complex public-sector environment will be highly regarded.

Responsibilities

• Plan and facilitate discovery sessions, workshops, and validation discussions with business and project stakeholders.
• Document current-state and future-state processes, business requirements, rules, acceptance criteria, assumptions, decisions and operational variations.
• Maintain end-to-end traceability from requirements through configuration, integration, reporting, testing, training, readiness and acceptance.
• Analyse gaps, competing requirements and process issues, and provide clear options, impacts and recommendations to support timely decisions.

Skills

Business analysis

Process design

Requirements management

Workshop facilitation

Traceability

Stakeholder engagement

Analytical thinking

Public-sector experience

Tools

RLDatix Rostering

Optima

Loop

BankStaff

Job description

• Parkville – brand-new Elizabeth Street office, multiple public transport options available
• $114,436 – $124,913 + Salary packaging + Super + 5 weeks annual leave + Accrued Day Off (one day per month)

• Full-time, 12-month fixed-term role
• Flexible hybrid working arrangements
• Parkville – brand-new Elizabeth Street office, multiple public transport options available
• $114,436 – $124,913 + Salary packaging + Super + 5 weeks annual leave + Accrued Day Off (one day per month)

About the Women's

The Royal Women's Hospital is one of Australia's oldest and most distinguished tertiary hospitals, dedicated to improving the health and wellbeing of women and newborns and providing specialised services in maternity, neonatal and women's health. Our goal is to be the best place to work, learn and contribute, and to provide exceptional experiences for our patients and consumers.

About the team (Digital Innovation)

Digital Innovation provides a unified digital and ICT capability across the Parkville health-service environment, delivering shared infrastructure, systems and innovation services that support safe, reliable and connected care. The Project Delivery and Transformation team leads complex digital initiatives and works closely with health-service leaders, operational teams, vendors and specialist partners to deliver sustainable technology-enabled change.

About the Rostering Project

The Rostering Project is a major workforce transformation initiative modernising rostering, scheduling, leave management, temporary staffing and agency workforce management. The project is implementing the RLDatix rostering platform, including Optima, Loop and BankStaff, and spans business process change, technology and integration, system configuration, payroll assurance, testing, training, staged deployment, hypercare and transition to business-as-usual.

About the role

As an Business Analyst you will work across all project streams to understand operational needs and translate them into clear, validated and traceable requirements. You will lead detailed business discovery, process analysis, requirements elicitation, business-rule clarification and acceptance criteria, ensuring business and operational needs remain connected to solution design, reporting, testing, training and implementation.

A regular day will see you:

• Plan and facilitate discovery sessions, process walkthroughs, requirements workshops, playbacks and validation discussions with business and project stakeholders.
• Document current-state and future-state processes, business requirements, rules, acceptance criteria, assumptions, decisions and operational variations.
• Maintain end-to-end traceability from requirements through configuration, integration, reporting, testing, training, readiness and acceptance.
• Analyse gaps, competing requirements and process issues, and provide clear options, impacts and recommendations to support timely decisions.

About you

You are curious, structured and analytical, with the ability to listen carefully, challenge constructively and turn complex operational information into clear and practical requirements. You build trust quickly and are comfortable working across business, technical and clinical or operational stakeholder groups.

You'll bring with you:

• Demonstrated experience in business analysis, process design, requirements management or business transformation within complex system implementations.
• Strong workshop facilitation skills and experience eliciting, analysing, documenting, validating and prioritising business and operational requirements.
• Demonstrated capability in current-state and future-state process mapping, gap analysis, options analysis and development of acceptance criteria.
• Experience maintaining requirements traceability across configuration, technical delivery, reporting, testing, training and business acceptance.
• Excellent analytical, problem-solving, written communication, documentation and stakeholder-engagement skills with strong attention to detail.
• Experience in health, workforce management, rostering, payroll, HRIS, ERP or another complex public-sector environment will be highly regarded.

Our benefits

At the Women's and Digital Innovation, you will enjoy a culture that is collaborative, supportive and passionate about learning. We have a strong sense of purpose and engage in meaningful work every day. We offer our people a range of rewarding benefits, including:

• Up to $11,660 in salary packaging benefits for living expenses, meals and holiday accommodation
• A suite of wellness initiatives designed to support you, including discounted financial, lifestyle and health options, and a comprehensive wellbeing program
• Public transport options at our doorstep and end-of-trip facilities for cyclists
• Onsite post office, eateries, retail stores and library services
• Breastfeeding and pumping rooms, and a range of daycare centres nearby
• Mentoring, learning and career development opportunities
• Five weeks annual leave, 17.5% leave loading, monthly ADOs and purchased leave options
• Flexible, hybrid working arrangements (subject to project requirements and phases)

Inclusion and belonging

The Women's celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community. We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander. We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles. We are committed to gender equity principles, and our people have an awareness of and sensitive approach to violence against women and family violence matters. We are proudly Breastfeeding Association accredited and, as a child safe organisation, have a strong commitment to child safety and wellbeing.

Application closing date: 5 November 2026