Business Analyst

Lander & Rogers; City of Melbourne; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work

Wellness day

Annual leave increase eligibility

Home office allowance

Tech discounts

Job summary

Lander & Rogers is seeking a Business Analyst to support the Technology & Innovation team in Melbourne. The role focuses on delivering system upgrades, technology rollouts, process improvements and business transformation.

You will gather requirements, map processes, support testing and help transition solutions into business as usual. You will work closely with cross-functional teams, document requirements, analyze data and contribute to change initiatives.

Qualifications

• Foundational to intermediate experience as a Business Analyst or similar role.
• Experience documenting business requirements and mapping processes.
• Familiarity with testing and UAT processes; ability to validate solutions.

Responsibilities

• Gather, clarify and document business requirements with stakeholders.
• Map current and future state processes, identify pain points and risks.
• Support system upgrades, testing cycles and rollout activities.
• Prepare test scenarios and cases; coordinate UAT and defects.
• Analyze data to support decision-making and measure benefits.
• Maintain project documentation including process maps and requirements.
• Support change adoption and post-go-live transition.

Skills

Business analysis

Requirements gathering

Process mapping

Documentation

Testing

Stakeholder engagement

Data analysis

SQL (bonus)

Education

Bachelor's degree in a relevant field

Tools

Excel

Word

PowerPoint

Copilot

Visio

SharePoint

Power BI

SQL

Job description

• Award winning Australian private practice
• Flexibility to balance working from home and the office
• A firm with a strong reputation for having an authentic and inclusive culture

• Award winning Australian private practice
• Flexibility to balance working from home and the office
• A firm with a strong reputation for having an authentic and inclusive culture

About The Company

Lander & Rogers is a leading independent law firm, with offices in Melbourne, Sydney, Brisbane and Canberra and global reach.

Our focus is on innovating the client experience and leading change in legal service delivery. We are also committed to supporting our communities through our pro bono work.

About The Role

We are seeking a Business Analyst to support our Technology & Innovation team in delivering system upgrades, new technology rollouts, process improvement initiatives and business transformation projects across the firm.

Working closely with the Senior Business Transformation Manager, technology teams, internal business services functions and Legal Practice Groups, the role assists with gathering and documenting business requirements, engaging stakeholders, mapping current and future state processes, supporting testing and quality assurance activities, analysing data and helping transition solutions into business as usual.

Responsibilities

• Work with business stakeholders, Legal Practice Groups and Tech & Innovation team to gather, clarify and document business requirements.
• Map and analyse current state and future state processes, identifying pain points, dependencies, risks, improvement opportunities and change impacts.
• Support the Technology & Innovation team with regular system upgrades, enhancements, testing cycles, new system implementations and rollout activities.
• Assist with quality assurance activities, including preparing test scenarios and test cases, coordinating user acceptance testing, logging defects and validating that solutions meet agreed requirements.
• Analyse business and system data to support decision-making, identify trends, validate assumptions and measure benefits or process outcomes.
• Prepare and maintain clear project and business documentation, including process maps, requirements documents, issue registers, UAT materials, training notes and user guides.
• Support change and adoption activities, including rollout preparation, training support, post-go-live support, feedback capture and transition to business as usual.
• Provide ad-hoc support to the Senior Business Transformation Manager and broader Technology & Innovation team across transformation initiatives and operational priorities.

About You

• Foundational to intermediate experience as a Business Analyst, Process Analyst or similar role, preferably in a professional services, legal, technology or business transformation environment.
• Understanding of business analysis practices, including requirements gathering, stakeholder engagement, process mapping, documentation, testing and solution validation.
• Working knowledge of Microsoft Office tools, including Excel, Word and PowerPoint, Copilot, Visio, SharePoint, Power BI, project management tools or issue tracking systems desirable; SQL skills or exposure to querying data would be a bonus.
• Awareness of technology delivery approaches, system implementation lifecycles, change management and continuous improvement principles.
• Interest in legal technology, automation, AI, workflow tools, data analysis and user-centred service improvement is desirable.

Culture

People choose Landers for our down-to-earth, collaborative and supportive culture. We invest in our people and empower them to bring their best selves to work, both personally and professionally. We promote a diverse and inclusive environment with a strong focus on wellbeing, leadership and development.

Benefits

Lander & Rogers offers a range of benefits to encourage professional development and ongoing learning, connection with colleagues, staying healthy and community involvement.

We value our people and understand the importance of maintaining a healthy, balanced and fulfilled lifestyle, some of our benefits include:

• Hybrid work: work flexibly between home and the office with the freedom to choose the location that is best for you, your clients, and your team
• Additional leave: to encourage you to take a moment to stop, reflect and reenergise, we offer an annual wellness day and if you meet the qualifying criteria, you may be eligible to receive up to five additional days of annual leave
• Home office, fitness & wellness allowance: receive an annual $250 allowance in return for remote office equipment, fitness, and/or wellness expense
• Tech discounts: access corporate discounts on DELL computer products to have the latest personal gadgets at your disposal

Lander & Rogers is an equal opportunity employer that embraces diversity and inclusion.

We conduct background checks including criminal record checks on all successful candidates as a condition of employment.