Business Analyst

Humanised Group; City of Brisbane; Hybrid; AUD 100,000 - 130,000; Full time

Benefits offered by this job

Strong development and mentoring opportunities

NFP salary packaging benefits

Supportive team environment

Job summary

A collaborative consulting firm in Brisbane is seeking a Mid-Senior level Business Analyst to drive organizational transformation. This full-time role offers a salary range of $100,000–$130,000 and includes hybrid working arrangements. The successful candidate will analyze business processes, engage with stakeholders, and contribute to various operational improvements. Strong analytical, problem-solving skills, and proficiency in business analysis tools are essential for success. Join us and make a meaningful impact across our organization.

Qualifications

• Proven ability in core business analysis skills including root-cause analysis.
• Experience partnering with stakeholders to identify and implement improvements.
• Strong attention to detail and problem-solving skills.

Responsibilities

• Analyse and document business processes and workflows.
• Elicit, analyse, validate, and manage business requirements.
• Proactively work with stakeholders to uncover operational pain points.

Skills

Business analysis skills

Stakeholder engagement

Problem-solving capabilities

Analytical skills

Communication skills

Tools

BPMN 2.0

DevOps

Visio

Job description

This range is provided by Humanised Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$100,000.00/yr - $130,000.00/yr

Direct message the job poster from Humanised Group

This position sits within a collaborative, business-facing team that plays a key role in driving ongoing organisational transformation. It’s an excellent opportunity for someone who enjoys variety, problem-solving, and engaging with stakeholders across multiple parts of the organisation.

You will contribute across three core workstreams:

• Ideation: Assessing operational challenges, framing early-stage problems, and identifying opportunities for improvement.
• Assessments & Proposals: Conducting short-form investigations, feasibility assessments, and developing succinct recommendations for decision-makers.
• Delivery: Leading small, well-scoped projects (typically three months in duration) while balancing analysis, engaging stakeholders, defining requirements, and ensuring effective follow-through.

Role Highlights

• Permanent, full-time role with strong development and mentoring opportunities
• Salary range: $100,000–$130,000 + super, plus NFP salary packaging benefits
• Hybrid working arrangement
• Supportive and collaborative team environment
• Opportunity to make a meaningful impact across the organisation

Key Responsibilities

As a Business Analyst embedded in a service-delivery-focused capability, you will:

• Align personal leadership behaviour and ethical standards with organisational values and care principles.
• Support the identification of challenges and opportunities, converting these into clear, prioritised problem statements.
• Proactively work with stakeholders to uncover operational pain points and opportunities for improvement.
• Build strong relationships to understand day-to-day operations and identify improvement areas.
• Analyse and document business processes, workflows, and system interactions to inform decision-making.
• Elicit, analyse, validate, document, and manage business requirements in collaboration with stakeholders.
• Assist in evaluating and enhancing existing systems and tools to improve efficiency and user experience.
• Contribute to small-scale business changes, enhancements, or assessments.
• Maintain clear and concise documentation, including requirements, process maps, problem statements, and benefits.
• Work within established project frameworks to support planning, design, development, and deployment of business change.
• Conduct market analysis and research on software/hardware products to support option assessments.
• Take responsibility for timely delivery of business analysis tasks within projects.
• Share knowledge and collaborate with fellow business analysts to promote best practice and continuous improvement.
• Proven ability in core business analysis skills, including root-cause analysis, benefits elicitation, options assessment, process modelling, requirements management, and stakeholder mapping
• Experience partnering with stakeholders to identify and implement improvements
• Strong analytical and problem-solving capabilities, with high attention to detail
• Excellent written and verbal communication skills with the ability to engage stakeholders at all levels
• Proficiency with business analysis tools (e.g., process mapping tools, requirements software, project management systems)
• Ability to manage multiple tasks, prioritise effectively, and deliver quality outcomes
• Current driver’s licence and willingness to travel locally if required
• Ability to meet vaccination requirements and relevant probity checks

Highly Desirable

• Experience with BPMN 2.0
• Experience using Microsoft tools such as DevOps and Visio
• Experience in waterfall projects (including Prince2-aligned documentation)
• Experience working in Agile teams (Scrum or Kanban)
• Formal training or certification in business analysis methodologies (e.g., Lean Six Sigma, BABOK, IIBA)

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Consulting and Information Technology

Industries

Non‑profit Organizations, Community Services, and IT Services and IT Consulting