Business Analyst

Agrifutures; City of Brisbane; On-site; AUD 90 - 120; Full time

Benefits offered by this job

Annual leave benefits

Professional development encouragement

Job summary

Local Government Authority in Queensland is seeking an experienced Business Analyst to join the Technology team. You will partner with business stakeholders, gather requirements and document current and future processes to enable improved IT systems.

You’ll develop functional and technical specifications, support testing and user adoption, and help translate complex technical information into clear business language across a multi-disciplinary environment.

Qualifications

• ≥5 years in the industry, including ≥3 years in a Business Analyst role.
• Experience in a diverse, multi-disciplinary organisation.
• Qualifications in IT/Business Systems or related discipline or substantial industry experience.
• Experience with requirements gathering, process analysis, system documentation and functional specifications.
• Strong stakeholder engagement, consultation, negotiation and influencing skills.
• Ability to educate, coach and influence stakeholders and build trusted relationships at all levels.
• Strong analytical and creative problem-solving skills in complex tech environments.
• Ability to translate technical information into clear, audience-appropriate communication.
• Experience supporting testing, user acceptance and system implementation.
• ITIL/Service Management and PM experience highly regarded.

Responsibilities

• Partner with business stakeholders to understand problems, requirements and opportunities.
• Represent current and future requirements in design and delivery of new/enhanced IT systems.
• Gather, analyse and document business requirements, processes and system needs.
• Develop high-quality business analysis artefacts including current/future state documentation.
• Map relationships between business systems, data structures and data relationships.
• Develop functional, technical and user specifications to support project delivery.
• Collaborate with project teams to deliver business and technology outcomes.
• Create training documentation and user guides to support system adoption.
• Support testing activities and end-user acceptance.
• Provide trusted advice to stakeholders to build capability across technology and business systems.
• Identify opportunities for process and system improvements through analysis and emerging tech.

Skills

Stakeholder engagement

Business analysis

Requirements gathering

Process analysis

Documentation

ITIL/Service Management

Project management

Data interpretation

Communication skills

Problem solving

Education

Tertiary qualifications in Business Systems or IT

Job description

Our client, a leading Local Government Authority, is seeking an experienced Business Analyst to join their Technology team.

The Opportunity

Reporting to the Coordinator ITS Partnering, the Business Analyst will act as a trusted partner to business stakeholders, supporting projects and operational teams across Council.

You’ll be responsible for gathering and analysing business requirements, documenting current and future state processes, developing functional and technical specifications, and supporting testing, implementation and user adoption.

The role will suit a Business Analyst who enjoys working closely with people, can translate technical information into clear business language and is comfortable operating across a complex, multi-disciplinary environment.

Key responsibilities include:

• Partner with business stakeholders and subject matter experts to understand business problems, requirements and opportunities.
• Represent current and future business requirements in the design and delivery of new and enhanced business and IT systems.
• Gather, analyse and document business requirements, processes and system needs.
• Develop high-quality business analysis artefacts, including current and future state process and system documentation.
• Map relationships between business systems, data structures and data relationships.
• Develop functional, technical and user specifications to support project delivery.
• Work collaboratively with project teams and operational stakeholders to deliver business and technology outcomes.
• Develop training documentation and user guides to support system adoption and utilisation.
• Work with testing teams to support testing activities and facilitate end-user acceptance.
• Provide trusted advice to stakeholders, helping build understanding and capability across technology and business systems.
• Identify opportunities for process and system improvements through analysis, research and understanding of emerging technology.

About You

• Minimum 5 years' relevant industry experience, including at least 3 years in a similar Business Analyst position.
• Proven experience working as a Business Analyst within a diverse, multi-disciplinary organisation.
• Tertiary qualifications in Business Systems, Information Technology or a related discipline, and/or substantial relevant industry experience.
• Experience with business requirements gathering, process analysis, system documentation and functional specifications.
• Strong stakeholder engagement, consultation, negotiation and influencing skills.
• The ability to educate, coach and influence stakeholders and build trusted relationships at all levels.
• Strong analytical and creative problem-solving skills, particularly within complex technology environments.
• The ability to interpret technical information and translate it into clear, audience-appropriate communication.
• Experience supporting testing, user acceptance and system implementation.
• Formal qualifications or experience in ITIL/Service Management and Project Management will be highly regarded.
• A strong understanding of emerging technology and the ability to identify opportunities for improvement.

Why Join Us?

This is an opportunity to join a large and diverse Queensland local government organisation where technology plays an important role in improving how services are delivered to the community.

Benefits include:

• 5 weeks annual leave plus 17.5% annual leave loading
• 3 weeks personal/carer's leave
• 14 weeks paid parental leave
• Domestic and Family Violence Leave
• Natural Disaster Leave
• Annual wage progression
• Up to 13.5% employer superannuation for contributing members, subject to a minimum employee contribution
• Salary sacrifice options
• Learning and professional development opportunities
• Fitness Passport
• Employee Loyalty Program
• Employee Assistance Program (EAP)