Business Advisory Accountant - Growth Path & Study Support

PKF Australia Limited; Western Australia; Remote; AUD 42,000 - 65,000; Full time

Benefits offered by this job

Remote environment

Flexible scheduling

Training available

Ongoing support

Professional development

Varied responsibilities

Job summary

BBB Remote Site Services in Australia is seeking a Reservation Support Agent to assist customers with reservation inquiries, options, updates and general support. The role emphasizes detail orientation, information research, and delivering professional service.

The ideal candidate will be organized, able to learn reservation systems, and capable of independent remote work with timely responses. Experience is helpful but not required as training is provided.

Qualifications

• Strong customer-service skills.
• Excellent attention to detail.
• Clear written and verbal communication.
• Strong organization.
• Basic computer proficiency.
• Able to research information online.
• Learn reservation systems.
• Dependable and self-motivated.

Responsibilities

• Respond to reservation inquiries and provide information.
• Research available options and gather customer preferences.
• Coordinate reservations and review details for accuracy.
• Provide confirmations and updates to customers.
• Assist with modifications and updates as needed.
• Communicate with providers when necessary.
• Maintain organized reservation records.
• Follow up regarding outstanding details and questions.
• Provide professional customer assistance throughout the process.

Skills

Customer service

Attention to detail

Communication

Organization

Research online

Reservation systems

Time management

Reliable

Tools

Reservation software

Job description

Reservation Support Agent

We are looking for an organized Reservation Support Agent to assist customers with reservation inquiries, available options, updates, and general support.

The ideal candidate is detail-oriented, comfortable researching information, and committed to providing professional customer service.

Key Responsibilities

• Respond to reservation inquiries


• Research available options


• Gather customer preferences and information


• Assist with coordinating reservations


• Review reservation details for accuracy


• Provide confirmations and relevant informationAssist with modifications and updates


• Communicate with providers when necessary


• Maintain organized reservation records


• Follow up regarding outstanding details


• Provide professional customer assistance

Qualifications

• Strong customer-service skills


• Excellent attention to detail


• Good written and verbal communication


• Strong organization


• Basic computer proficiency


• Comfortable researching online


• Ability to learn reservation systems


• Dependable and self-motivated


• Strong time-management skills


• Previous reservation experience is helpful but not required

Why Choose Us?

• Remote Environment: Provide reservation support remotely


• Flexible Scheduling: Organize your availability around customer needs


• Training Available: Learn reservation processes and systems


• Ongoing Support: Access educational resources and continued guidance


• Professional Development: Build customer service, research, organization, and communication skills


• Varied Responsibilities: Work with different customer requests and reservation needs

BBB Remote Site Services is a leading provider of mobile accommodation and site support solutions across remote and regional Australia. We specialise in the hire and servicing of mobile accommodation units, kitchens, industrial and exploration caravans, generators, water systems, and portable buildings—alongside fully integrated catering, cleaning, and site management services.