Business Administration Trainee

Broadbean ATS; Maitland City Council; On-site; AUD 33,000 - 51,000; Full time

Benefits offered by this job

Flexible working arrangements

Fitness passport

Job summary

Maitland City Council's Pathways program offers a Business Administration Traineeship to kick-start your career in local government. Commencing January 2027 for 12 months, you will perform general administration tasks while gaining a tertiary qualification in Business Administration.

You can focus on Business Support or Customer Experience, develop strong customer service and teamwork skills, and complete on‑the‑job training with support to obtain a Certificate III Traineeship.

Qualifications

• Eligibility to complete a Certificate III Traineeship in Business Administration.
• Effective verbal and written communication skills.
• Ability to work productively in a team and contribute to team goals.
• Proficiency in Microsoft Office Suite.
• Experience in quality customer service and continuous improvement.

Responsibilities

• Perform general administration tasks across Council.
• Assist with enquiries and requests from internal and external customers.
• Support clerical processes and data entry as part of trainee duties.

Skills

Verbal communication

Written communication

Teamwork

MS Office

Customer service

Continuous improvement

Education

Certificate III Traineeship in Business Administration

Tools

MS Word

MS Excel

Outlook

Job description

The Opportunity:
Maitland City Council's Pathways program is a fantastic way to kick-start your career and gain professional experience in local government!

Commencing in January 2027, for a period of one year, our Business Administration Trainees will undertake general administration tasks across Council, whilst simultaneously gaining tertiary qualifications in Business Administration.

You also have the opportunity to jumpstart your career path by undertaking a traineeship in one of the below focus areas:

• Business Support
• Customer Experience

In this traineeship you will gain valuable administration skills including assisting with enquiries and requests from internal and external customers that will help build a strong foundation for a successful administrative career.

This traineeship provides an opportunity for the successful candidate to gain practical on the job experience, whilst also obtaining tertiary qualifications through a Registered Training Organisation/TAFE. Maitland Council will provide you an opportunity to develop your skills, knowledge, and experience across a range of functions across Council.

About You:
To be successful in this role you will possess:

• Eligibility to complete a Certificate III Traineeship in Business Administration (please read the
• role charter to confirm your eligibility before applying)
• Effective verbal and written communication skills
• Ability to work productively in a team and positively contribute to team goals
• Proficiency in computer skills and Microsoft Office Suite (MS Word, Excel and Outlook)
• Experience in quality customer service and continuous improvement

This role will be suitable for those who have recently completed high school, as well as any candidates
who may be looking for a change of career and an opportunity to gain experience administration
experience in local government!

Benefits:
This is a full time, temporary 12-month role working a 35-hour week, with a salary range of $32,541.60
up to $51,251.20 per year + 12% super. Commencing salary is dependent on age and/or previous
education.
Council also covers the cost of all TAFE/RTO fees and gives trainees access to staff benefits such as flexible
working arrangements & fitness passport.

Questions:
If after reading the role charter you have any questions, please contact Crystal Fripp, Learning &
Development Advisor, on 02 4939 1***.

More information regarding Council's Pathways Program can be viewed via
https://www.maitland.nsw.gov.au/council/jobs-at-council/work-programs.

Only candidates with current Australian work rights (Australian citizens, permanent residents, NZ
citizens with a current passport, valid work visa) will be considered.

What happens next?
Once applications close, we will review all candidates' details against the role requirements and will
be back in touch with you to advise the status of your application.
Please note, prior to an offer of employment being made, recommended candidates will be required
to undertake a medical assessment (including drug and alcohol testing). Council also completes a
range of other pre-employment checks which may include reference checks, psychometric testing or
a criminal history check. For more information about the recruitment process, visit the "Jobs at
Council" page on our website.

Diversity, Equity, and Inclusion
Maitland City Council is dedicated to providing a workplace that is inclusive and supportive and is
reflective of the diverse community we serve. We support equal opportunities for all employees, and
encourage applications from people from all cultures, nationalities, identities, and abilities. We believe
all employees have the right to feel valued, respected and heard. If you have any special considerations or accessibility requirements, please let us know in the recruitment process how we are able to meet your needs.
If you require special assistance, or have any questions about the recruitment process please contact us for a confidential conversation (***********@maitland.nsw.gov.au)