Bullion Customer Service & Refinery Support

Coolangatta Gold Buyers; Canberra; On-site; AUD 48,000 - 60,000; Full time

Job summary

Gold Brokers Group, including Coolangatta Gold Buyers, is expanding in Canberra and seeks a Customer Service Team Member. You will help customers buy and sell precious metals, support refinery activities and manage inventory with precision in a busy retail environment.

The role emphasizes professional customer interactions, teamwork and reliability in a fast-moving bullion business across Australia. Training and growth opportunities are available within our national network.

Qualifications

• Professional customer service mindset.
• Confident communication with customers.
• Ability to work effectively within a team.
• Reliable and punctual.
• Attention to detail in daily operations.

Responsibilities

• Assist customers buying and selling jewellery, scrap precious metals and bullion products while delivering exceptional customer service at a new store in Canberra.
• Support refinery operations, precious metals processing, inventory handling and day-to-day production activities within the refinery division.

Skills

Professional

Confident communication

Teamwork

Reliability

Detail-oriented

Job description

Gold Brokers Group, including Coolangatta Gold Buyers, is expanding in Canberra and seeks a Customer Service Team Member. You will help customers buy and sell precious metals, support refinery activities and manage inventory with precision in a busy retail environment.

The role emphasizes professional customer interactions, teamwork and reliability in a fast-moving bullion business across Australia. Training and growth opportunities are available within our national network.