Building Services Alarm Coordinator / Maintenance Technician

CBRE; Melbourne; On-site; AUD 48,000 - 66,000; Full time

Benefits offered by this job

Competitive hourly rate

Paid overtime

5 weeks annual leave

Charity leave (2 days)

Pool car

Job summary

CBRE Group, Inc. in Melbourne seeks a Building Services Alarm Coordinator / Maintenance Technician to oversee on-site alarm systems and respond to incidents as part of the Facilities Incident Response team.

The role includes monitoring BMS/AIMS alarms, directing operational responses, and performing routine steam boiler blow downs with training provided. You will contribute to proactive maintenance, assist with basic HVAC tasks, and escalate complex issues to specialist contractors.

Qualifications

• Relevant trade or handyperson experience in building maintenance or facilities environment.
• Experience monitoring BMS/alarm systems.
• Valid Driver’s License required.
• OH&S General Induction White Card required.
• Working with Children Check.

Responsibilities

• Monitor BMS and AIMS alarms continuously during shift.
• Direct the FIR Technician to attend incidents as first responder.
• Perform steam boiler blow downs each shift (training provided).
• Undertake minor HVAC maintenance, such as filter cleans.
• Escalate to relevant contractor when unresolved or unsafe.
• Provide reporting inputs on triage, follow-ups, and surge hours.

Skills

BMS / alarm monitoring

Valid Driver's License

White Card / OH&S

Facilities maintenance

Incident response

Job description

Building Services Alarm Coordinator / Maintenance Technician

Endless growth opportunities within a Global firm

As a CBRE Facilities Incident Response (FIR), you will be responsible for providing dedicated, rostered coverage for building services incidents and alarms across campus. The FIR Handyperson is a new, permanent role within this service. The role monitors BMS and AIMS alarms and directs the FIR Technician to incidents in the first instance. It also performs steam boiler blow downs each shift (training provided) and escalates to the relevant specialist contractor where the FIR Technician is unable to resolve or make safe an issue requiring urgent attention.

What’s in it for you?

• 10-week cycle: 4 days on, 2 days + 2 nights, 4 days off, 2 standbys (28 shifts per cycle)
• Competitive hourly rate
• Paid overtime
• 5 weeks annual leave
• Additional 2 days paid leave for charity
• Job security and stability
• Pool car available.
• Ongoing training; technology, equipment, safety, skills.
• Career pathway support and access to CBRE facilities and real estate careers

About your new role:

• Monitor BMS and AIMS alarms continuously through the shift
• Direct the FIR Technician to attend and investigate incidents in the first instance
• Perform steam boiler blow downs each shift (training provided)
• Undertake minor HVAC maintenance, such as filter cleans
• Escalate to the relevant specialist contractor where the FIR Technician cannot resolve or make safe an urgent issue
• Provide reporting inputs on: after-hours avoidance (what was triaged and what follow-up is needed), continuous improvement suggestions, surge event hours assisting the Technician role, alarm root cause, and idle time waiting for incidents

Roster

• 10-week cycle: 4 days on, 2 days + 2 nights, 4 days off, 2 standbys (28 shifts per cycle)
• 12.5-hour shifts, 7am–7pm (or overnight equivalent), with handover at the start and end of every shift
• Average 35 hours per week
• A technical (Technician) role covers evenings as first responder to call outs, except Sundays and public holidays

Skills and Experience:

Must have:

• Relevant trade or handyperson experience in building maintenance or facilities environment.
• Experience monitoring BMS/alarm systems
• Valid Driver’s License required.
• OH &S General Induction White Care required.
• Working with Children Check

Nice to have:

• Experience operating steam boiler plant
• First Aid certificate
• Working at heights ticket

About your team

You will be part of a close knit on site facilities maintenance crew within CBRE GWS Local. The team prides itself on technical precision, high safety standards and fostering a supportive, team first culture.

About CBRE

CBRE is the world's leading commercial real estate and facilities management services firm, operating across

100+ countries with 13 Australian offices. We deliver world-class property operations.

Questions?

We aim to review and respond to all applications within 5 business days. If you have any questions or require

reasonable adjustments during the recruitment process, please reach out to Genevieve Mulcahy at