Bridal & Formalwear Sales Specialist

Carousel Brides & Men's Formal; Melbourne; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Performance-based bonus

Training opportunities

Career development

Job summary

Carousel is hiring a Retail Sales Assistant to join our family business in Pakenham, Victoria. The role blends retail sales, customer service, social media, Shopify and showroom operations to support both in-store and online experiences.

You will assist with bridal gowns and men's formalwear, help with appointments and fittings, and keep the showroom looking its best. Training is provided to learn fabrics, fittings and alterations, with opportunities for growth.

Qualifications

• Experience in retail sales and customer service.
• Familiar with Shopify, social media and visual merchandising.
• Interest in bridal and formalwear is a plus.

Responsibilities

• Social Media & Marketing: Create content, plan posts, organise photoshoots, and grow online presence with the in-house photographer.
• Shopify & E-Commerce: Maintain product listings, images, descriptions and collections, and help enhance the online store.
• Sales & Customer Service: Welcome customers, provide bridal and formalwear consultations, build relationships, help customers find garments.

Skills

Sales

Customer Service

Social Media

Shopify

Visual Merchandising

Stock Management

Fittings & Alterations

Event Coordination

Tools

Shopify

Job description

Carousel is hiring a Retail Sales Assistant to join our family business in Pakenham, Victoria. The role blends retail sales, customer service, social media, Shopify and showroom operations to support both in-store and online experiences.

You will assist with bridal gowns and men's formalwear, help with appointments and fittings, and keep the showroom looking its best. Training is provided to learn fabrics, fittings and alterations, with opportunities for growth.