Branch Operations Lead - Safety, Service & Growth

Bunzl; Gold Coast City; On-site; AUD 90,000 - 150,000; Full time

Benefits offered by this job

Profit sharing

Health insurance

Travel discounts

Study assistance

Wellbeing programs

Job summary

Bunzl Safety & Lifting is seeking a Branch Manager for the Yatala Branch in Australia. You will lead the branch’s day-to-day operations, ensuring the team delivers strong operational, safety, customer service and financial outcomes.

This hands-on role combines time with the operations team and field technicians with planning, forecasting and reporting in the office. You will oversee inventory and stock control, dispatch, invoicing and delivery performance, while fostering a can-do attitude and

Qualifications

• Demonstrated experience leading and developing an operational, warehouse or branch-based team, with the ability to motivate employees, manage performance and foster a positive, accountable culture.
• A strong commitment to workplace safety, employee welfare and operational compliance, including the confidence to conduct regular on-site welfare checks with field technicians.
• Commercial awareness and customer service experience, with the ability to monitor budget performance, contribute to customer meetings and identify opportunities for operational growth.

Responsibilities

• Lead day-to-day branch operations, ensuring compliance with operational procedures and maintaining a strong focus on workplace safety.
• Manage branch budgets, forecasting and P&L reporting, while overseeing dispatch, invoicing and delivery performance to ensure customers receive their orders in full and on time.
• Build strong customer relationships, resolve service issues promptly and support customer meetings where required, including partnering with the Account Manager.

Skills

Leadership

Budgeting

Customer service

Job description

Bunzl Safety & Lifting is seeking a Branch Manager for the Yatala Branch in Australia. You will lead the branch’s day-to-day operations, ensuring the team delivers strong operational, safety, customer service and financial outcomes.

This hands-on role combines time with the operations team and field technicians with planning, forecasting and reporting in the office. You will oversee inventory and stock control, dispatch, invoicing and delivery performance, while fostering a can-do attitude and