Branch Banking Manager: Lead Team & Customer Experience

Commonwealth Bank; Adelaide; On-site; AUD 85,000 - 110,000; Full time

Job summary

Commonwealth Bank in Salisbury is recruiting a Customer Banking Manager to lead a busy branch and drive sales and exceptional customer service. You will coach and mentor a team, set clear goals, and support career development while ensuring strong performance and customer satisfaction.

The role emphasizes integrity, teamwork, and a customer-first approach in a high-volume retail banking environment.

Qualifications

• Proven track record leading a branch or team to meet sales and service targets.
• Ability to coach and develop staff to improve performance.
• Strong customer service focus with integrity and professionalism.

Responsibilities

• Lead and coach the Salisbury branch team to achieve individual and team targets.
• Develop staff, manage performance, and foster career growth.
• Ensure exceptional customer service and branch standards.

Skills

Team Leadership

Sales Results

Coaching & Mentoring

Customer Service

People Development

Job description

Commonwealth Bank in Salisbury is recruiting a Customer Banking Manager to lead a busy branch and drive sales and exceptional customer service. You will coach and mentor a team, set clear goals, and support career development while ensuring strong performance and customer satisfaction.

The role emphasizes integrity, teamwork, and a customer-first approach in a high-volume retail banking environment.