Branch Admin & Operations Coordinator

uWorkin; Townsville City; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

7% health insurance discount

Free on-site parking

Career advancement opportunities

Job security

Job summary

G.James Glass and Aluminium in Townsville is seeking a proactive Branch Administrator to support daily operations across sales, production and projects. You will handle admin tasks, project files, data entry into the ERP, and frontline customer service.

The ideal candidate has at least 3 years in administration within manufacturing, strong communication and stakeholder skills, and proficiency with Microsoft 365 and ERP systems.

Qualifications

• Minimum 3 years’ experience in administration or business support.
• Experience as Assistant or in a high-level admin role within an industrial or manufacturing environment.
• Strong interpersonal and stakeholder communication skills.
• Proficiency in Microsoft 365 and ERP systems.

Responsibilities

• Coordinate day-to-day administrative tasks, manage branch emails/voicemails, and support managers with documentation and compliance requirements.
• Create and maintain project files, enter project data into the ERP, and assist with progress claims, billing, variations, and reporting.
• Provide frontline customer service including phone, counter, and email enquiries, and process sales orders and payments.
• Raise purchase orders, receipting goods, monitor supplier deliveries, and manage internal/external purchasing tasks.
• Generate and review operational, sales, and project reports to support branch performance and month-end requirements.
• Assist with logistics coordination, including delivery scheduling and dispatch preparation, resolving shipping or account-related issues.

Skills

Admin experience

Manufacturing experience

Stakeholder communication

Customer service

Tools

Microsoft 365

ERP system

Job description

G.James Glass and Aluminium in Townsville is seeking a proactive Branch Administrator to support daily operations across sales, production and projects. You will handle admin tasks, project files, data entry into the ERP, and frontline customer service.

The ideal candidate has at least 3 years in administration within manufacturing, strong communication and stakeholder skills, and proficiency with Microsoft 365 and ERP systems.