Boutique Manager

Alexander Appointments; Sydney; On-site; AUD 36,000 - 59,000; Part time

Job summary

A Reloved boutique Manager role in Sydney’s Hawkesbury district is available through Alexander Appointments with Pink Finss Charity. You will lead Reloved’s daily operations, manage volunteers, and ensure a high-standard retail experience that supports local cancer-affected families.

You’ll oversee merchandising, customer service, and community engagement while maintaining retail presentation and stock control.

Qualifications

• Experience in retail management, boutique fashion or a similar customer-focused role.
• Strong people skills and the ability to guide and motivate volunteers.
• A flair for styling and visual merchandising, backed by sound commercial judgement.
• Excellent customer service, organisation and attention to detail.
• The initiative to work independently and the ability to collaborate across the charity.
• A genuine commitment to Pink Finss’ purpose and the Hawkesbury community.
• Experience working with volunteers or in a not-for-profit setting is highly regarded.

Responsibilities

• Lead, train and support volunteers, building an engaged and welcoming team.
• Deliver excellent customer service and strengthen relationships with the local community.
• Select, price and merchandise quality pre-loved fashion and accessories, regularly refreshing stock and displays.
• Monitor sales, identify opportunities to improve performance and support in-store promotions and events.
• Maintain accurate pricing, tagging and stock processes, and coordinate stock flow with the Warehouse team.
• Share featured pieces, styling ideas and boutique stories with Pink Finss’ social media provider.
• Maintain high standards of store presentation, organisation and safety.

Skills

Retail management

Boutique fashion

People skills

Styling & merchandising

Customer service

Attention to detail

Independent work

Team collaboration

Pink Finss purpose

Job description

Do you love fashion, and the chance to make a difference? Alexander Appointments is proud to partner with Pink Finss Charity to find a Boutique Manager for Reloved, its curated pre-loved fashion boutique in Sydney’s Hawkesbury District.

Boutique Manager

• Windsor location | Approx. 30 hours per week | Rostered shifts Monday to Saturday
• Lead a curated pre-loved fashion boutique with a meaningful local purpose
• Help support Hawkesbury people and families affected by cancer

Alexander Appointments is proud to partner with Pink Finss Charity to recruit a Boutique Manager for Reloved, its growing pre-loved fashion boutique in the Hawkesbury. Reloved offers quality pre-loved fashion, accessories and premium brands in a welcoming boutique setting. Every sale helps Pink Finss support local people and families affected by cancer. If you love fashion, enjoy leading people and know how to create a store customers want to return to, this is an opportunity to put your retail experience to work for a cause that matters.

The Role

You’ll lead Reloved’s day-to-day operations, creating an exceptional experience for customers while keeping the boutique beautifully presented and commercially focused. Working closely with volunteers and the Warehouse team, you will:

• Lead, train and support volunteers, building an engaged and welcoming team.
• Deliver excellent customer service and strengthen relationships with the local community.
• Select, price and merchandise quality pre-loved fashion and accessories, regularly refreshing stock and displays.
• Monitor sales, identify opportunities to improve performance and support in-store promotions and events.
• Maintain accurate pricing, tagging and stock processes, and coordinate stock flow with the Warehouse team.
• Share featured pieces, styling ideas and boutique stories with Pink Finss’ social media provider.
• Maintain high standards of store presentation, organisation and safety.

About You

You’re a hands-on retail professional with an eye for fashion and the confidence to take ownership of a boutique. You’ll bring:

• Experience in retail management, boutique fashion or a similar customer-focused role.
• Strong people skills and the ability to guide and motivate volunteers.
• A flair for styling and visual merchandising, backed by sound commercial judgement.
• Excellent customer service, organisation and attention to detail.
• The initiative to work independently and the ability to collaborate across the charity.
• A genuine commitment to Pink Finss’ purpose and the Hawkesbury community.

Experience working with volunteers or in a not-for-profit setting is highly regarded, but the right attitude, energy and passion are just as important.

What’s on Offer?

• A part-time role of approximately 30 hours per week, with shifts rostered Monday to Saturday.
• The chance to shape the next stage of growth for a distinctive, purpose-led boutique.
• A supportive team of staff and volunteers, with the freedom to bring your ideas and eye for style to the role.
• The satisfaction of knowing your work helps local people and families affected by cancer.

Pink Finss Charity is committed to providing an inclusive and welcoming environment. Applications are encouraged from people of all backgrounds and experiences who share a commitment to supporting the local community.