Bottleshop Supervisor | The Prince Consort

Redcape Hotel Group; Brisbane; On-site; AUD 65,000 - 86,000; Full time

Benefits offered by this job

40% off food & beverages

10% off bottle shop purchases

Career opportunities across 50+ venues

Retail training program

Job summary

Redcape Hospitality is seeking a hands-on Bottle Shop Manager to lead Prince Cellars Bottle-O at The Prince Consort in Brisbane’s Fortitude Valley. You’ll be responsible for day-to-day operations, service standards and developing the team.

The role emphasizes rostering, recruitment and training, delivering exceptional service, and stock control. You’ll work with the wider venue team, provide product knowledge, and ensure safety and RSA compliance while driving sales.

Qualifications

• Bottle shop experience with supervisory or management responsibilities.
• Hands-on leadership style with ability to set priorities and guide your team.
• Customer-first approach and ability to build relationships with regulars.
• Strong organisation across rosters, stock, deliveries and admin tasks.
• Ability to safely unload deliveries and handle physical requirements of the role.

Responsibilities

• Manage day-to-day bottle shop operation and store standards.
• Lead rostering, recruitment, and training of the team.
• Deliver exceptional service and build rapport with customers.
• Manage ordering, deliveries, stocktakes and stock control.
• Drive sales through product knowledge and well-presented shelves/display.
• Maintain safety and responsible service standards across the team.

Skills

Bottle shop leadership

Team supervision

Customer service

Stock control

Roster management

Product knowledge

Cash handling

Safety compliance

Education

QLD RSA

Tools

POS systems

Job description

Big Valley energy. Lead your own bottle shop team.

Redcape Hospitality is looking for a full-time Bottle Shop Manager to lead Prince Cellars Bottle-O at The Prince Consort in Brisbane's Fortitude Valley.

Bring your bottle shop experience and leadership skills to a hands-on role, taking responsibility for the shop's day-to-day operations, team and customer experience.

Why you'll love this opportunity

• Lead your team at a single location in the heart of Fortitude Valley
• Work mostly day shifts, with some nights/weekends to support the shop's busiest periods
• Develop through Redcape's retail training program
• Work close to train and bus connections for an easier commute
• Join a growing hospitality group with career opportunities across 50+ venues
• Enjoy 40% off food and beverages, plus 10% off bottle shop purchases across Redcape

What you'll do

• Manage the day-to-day bottle shop operation, taking ownership of service and store standards
• Lead rostering, recruitment and training, setting clear expectations and developing your team
• Deliver exceptional service, build rapport and turn new customers into regulars
• Manage ordering, deliveries, stocktakes and stock control
• Drive sales through product knowledge, availability and well-presented shelves and displays
• Maintain strong safety and responsible service standards across the team

What we're looking for

• Bottle shop experience and proven leadership skills gained in a supervisory or management role
• A hands-on leadership style, with the confidence to set priorities and guide your team
• A customer-first approach and the ability to build strong relationships with regulars
• Strong organisation across rosters, stock, deliveries and computer-based administration
• The ability to safely unload deliveries and handle the physical requirements of the role
• Current QLD RSA and availability across days, nights, weekends and public holidays

About The Prince Consort

The Prince Consort is an established Fortitude Valley venue bringing together pub hospitality, dining, live entertainment and nightlife. At Prince Cellars Bottle-O, you'll serve a diverse mix of locals and Valley visitors while working alongside the wider venue team.

About Redcape Hospitality

Its our people who make Redcape what it is-over 2,000 people across 50+ venues, looking out for each other and taking pride in great hospitality.

We invest in our people and promote from within, with many of our leaders building their careers from frontline roles.