BN MGR and Supervisor

Miss Maud; City Of Melville; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Work-life balance

Training & development

Internal career growth

Staff discounts

Supportive team

Job summary

Miss Maud in Western Australia is seeking an experienced Café Manager to lead daily operations at Booragoon Shopping Centre. This permanent full-time role offers day shifts only and a chance to supervise a busy café team.

You will oversee staff training, drive customer service excellence, manage budgets and tills, and ensure health and safety standards. The role emphasizes hands-on leadership and team development in a proudly WA-owned company with 15 cafes.

Qualifications

• Minimum of 2 years experience in a supervisory/ management position in a similar fast-paced setting.
• A genuine passion for delivering outstanding customer service.
• A proactive, hands-on approach to tasks.
• Quick thinking with strong team leadership skills.
• A motivated team player eager to inspire and develop others.
• Ability to effectively manage the day-to-day operations of the café.

Responsibilities

• Supervise, train, and support café staff to ensure smooth operations.
• Oversee daily operations to ensure the café runs efficiently.
• Meet budget targets and manage tills accurately.
• Lead by example to foster a positive work environment.
• Provide excellent customer service and resolve any issues quickly.
• Ensure that health and safety standards are followed.
• Manage stock and inventory levels effectively.

Skills

Team leadership

Customer service

Proactive

People development

Job description

• Supervise, train, and support café staff to ensure smooth operations.
• Oversee daily operations to ensure the café runs efficiently.
• Meet budget targets and manage tills accurately.
• Lead by example to foster a positive work environment.
• Provide excellent customer service and resolve any issues quickly.
• Ensure that health and safety standards are followed.
• Manage stock and inventory levels effectively.

The Role

• Permanent full-time position.
• Day shifts only, with no split shifts
• Located at Booragoon Shopping Centre

As a Manager, you will:

• Supervise, train, and support café staff to ensure smooth operations.
• Oversee daily operations to ensure the café runs efficiently.
• Meet budget targets and manage tills accurately.
• Lead by example to foster a positive work environment.
• Provide excellent customer service and resolve any issues quickly.
• Ensure that health and safety standards are followed.
• Manage stock and inventory levels effectively.

About You

We Look For Someone Who Has

• Minimum of 2 years experience in a supervisory/ management position in a similar fast-paced setting.
• A genuine passion for delivering outstanding customer service.
• A proactive, hands-on approach to tasks.
• Quick thinking with strong team leadership skills.
• A motivated team player eager to inspire and develop others.
• Ability to effectively manage the day-to-day operations of the café.

What We Offer:

• Rewarding career with a great work/life balance.
• Ongoing support, training, and development.
• Internal career opportunities.
• Staff discounts on Miss Maud products.
• A supportive team environment where your contributions are valued.

About Us

We are a proudly WA-owned company with a rich heritage, operating 15 cafes, a central bakehouse, and administration services. Known for our welcoming atmosphere, great coffee, and handmade cakes, pastries, and sandwiches, we strive for excellence in everything we create.