Billing Officer

DP World; Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

DP World is seeking a Billing Officer to join the Finance team at our Sydney Head Office. Reporting to the Team Leader - Billing, you will ensure accurate and timely invoicing in line with policies and procedures.

You will support revenue operations through invoice processing, credit notes, customer billing support, reconciliations and reporting, collaborating with internal stakeholders and customers to resolve enquiries and drive process improvements across invoicing systems.

Qualifications

• Previous experience in an invoicing, billing, accounts receivable or finance administration role.
• Strong computer skills, including proficiency in Microsoft Excel and finance or invoicing systems.
• Excellent attention to detail with a high level of accuracy and reliability.
• Ability to prioritise workloads, meet deadlines and perform effectively in a fast-paced environment.
• Strong communication and customer service skills with the ability to build effective stakeholder relationships.
• Experience interpreting operational information and identifying process improvement opportunities is desirable.

Responsibilities

• Prepare, process and issue accurate invoices in a timely manner across multiple billing streams.
• Monitor invoicing systems and interfaces, investigate errors, and ensure data integrity within accounting systems.
• Process approved credit notes and maintain accurate billing records and documentation.
• Respond to customer billing enquiries and provide high-quality customer service to support timely issue resolution.
• Prepare reconciliations, reports and administrative documentation to support finance operations.
• Contribute to invoicing system improvements, compliance activities and continuous process enhancement initiatives.

Skills

Invoicing experience

Accounts receivable

Excel proficiency

Finance systems knowledge

Attention to detail

Time management

Communication skills

Tools

Excel

Finance systems

Job description

We are currently seeking a Billing Officer to join our Finance team at our Sydney Head Office. Reporting to the Team Leader - Billing, this role is responsible for ensuring the accurate and timely invoicing of services in accordance with company policies and procedures.

You will play a critical role in supporting revenue operations through invoice processing, credit note administration, customer billing support, reconciliations, and reporting activities. This position also works closely with internal stakeholders and customers to resolve billing enquiries and contribute to continuous process improvements across invoicing systems and procedures

Key Accountabilities:

Prepare, process and issue accurate invoices in a timely manner across multiple billing streams.

Monitor invoicing systems and interfaces, investigate errors, and ensure data integrity within accounting systems.

Process approved credit notes and maintain accurate billing records and documentation.

Respond to customer billing enquiries and provide high-quality customer service to support timely issue resolution.

Prepare reconciliations, reports and administrative documentation to support finance operations.

Contribute to invoicing system improvements, compliance activities and continuous process enhancement initiatives.

Qualifications, Skills and Experience:

Previous experience in an invoicing, billing, accounts receivable or finance administration role.

Strong computer skills, including proficiency in Microsoft Excel and finance or invoicing systems.

Excellent attention to detail with a high level of accuracy and reliability.

Ability to prioritise workloads, meet deadlines and perform effectively in a fast-paced environment.

Strong communication and customer service skills with the ability to build effective stakeholder relationships.

Experience interpreting operational information and identifying process improvement opportunities is desirable.

About DP World

DP World is reshaping the future of global trade to improve lives everywhere. Operating across six continents with a team of over 125,000 employees, we combine global infrastructure and local expertise to deliver seamless supply chain solutions. From Ports and Terminals to Marine Services, Logistics and Technology, we leverage innovation to create better ways to trade, minimising disruptions from the factory floor to the customer's door.

In Asia Pacific, DP World employs over 15,000 people across 22 geographies. We operate 17 ports and terminals, complemented by a comprehensive suite of end-to-end supply chain solutions - to connect the region to the rest of the world.