Billing Officer

Weploy; Greater Dandenong; Presencial; AUD 65.000 - 75.000; Jornada completa

Descripción de la vacante

CSA Specialised Services (CSA), part of Waste Services Group (WSG), is seeking a Billing Officer in Dandenong South to ensure accurate and timely customer invoicing within standard hours 9:00am–5:00pm. You will work closely with Sales, Accounts, Operations and Credit to review rates, process high volumes of invoices, and resolve discrepancies using Excel pivot tables and VLOOKUPs.

This role offers hands-on experience in a busy finance team with opportunities to streamline processes and support

Formación

• 3–5 years’ experience in billing, accounts receivable or similar finance role.
• Strong Excel skills, including pivot tables and VLOOKUP.
• Solid understanding of billing principles, invoicing and GST.
• Excellent numerical ability and meticulous attention to detail.
• Good communication and stakeholder liaison skills.

Responsabilidades

• Prepare, process and distribute high volumes of customer invoices on time.
• Review billing data, rates and quotes for accuracy.
• Analyse data in Excel using pivot tables and VLOOKUPs to support billing.
• Resolve invoicing issues and respond to customer enquiries.
• Collaborate with Sales, Accounts Payable, Operations and Credit teams.
• Maintain accurate and confidential billing records.
• Assist with ad hoc reporting and month-end tasks.
• Identify opportunities to improve billing processes.

Conocimientos

Billing & AR knowledge

Attention to detail

Analytical thinking

Communication skills

Time management

Problem solving

Herramientas

Microsoft Excel

Descripción del empleo

We are seeking an experienced and motivated Billing Officer to join the team at CSA Specialised Services (CSA), part of Waste Services Group (WSG), based in Dandenong South.

This is a full-time, office-based position, with standard working hours of 9:00am to 5:00pm. You will play an important role in ensuring accurate and timely customer billing while working closely with internal teams across the business.

Key responsibilities

• Prepare, process and distribute high volumes of customer invoices accurately and within required timeframes.
• Review billing information, customer rates, quotes and supporting documentation to ensure invoice accuracy.
• Use Microsoft Excel to analyse data, check pricing and support billing activities, including pivot tables and VLOOKUPs.
• Manage customer enquiries, investigate billing discrepancies and resolve invoicing issues in a timely and professional manner.
• Work closely with Sales, Accounts Payable, Operations and Credit teams to ensure accurate billing outcomes.
• Monitor and respond to enquiries received through the billing email inbox.
• Maintain accurate, organised and confidential billing records.
• Assist with ad hoc reporting and other accounts-related tasks as required.
• Manage fluctuating workloads and competing priorities while meeting month-end deadlines.
• Identify opportunities to improve billing processes and operational efficiency.

About you

• Approximately 3–5 years of experience in billing, accounts receivable or a similar finance-related role.
• Strong Microsoft Excel skills, including practical experience with pivot tables and VLOOKUPs.
• A sound understanding of billing principles, invoice calculations and GST.
• Strong numerical skills and exceptional attention to detail.
• The ability to analyse information, solve problems and make independent decisions.
• Excellent written and verbal communication skills, with the confidence to liaise with stakeholders across different levels of the business.
• Strong organisation and time management skills, with the ability to work under pressure and meet deadlines.
• A positive, adaptable attitude and the ability to learn new systems and processes quickly.
• A collaborative mindset and a willingness to support other accounts team activities when required.
• Experience with accounts receivable systems, customer billing portals or project-based billing will be highly regarded.

About us

CSA Specialised Services (CSA) is part of Waste Services Group (WSG), an established organisation within the waste services industry.

The opportunity to join an established organisation within the waste services industry.

A varied and hands-on role with direct involvement in business operations.

Ongoing training and support to help you learn the company's billing systems and processes.

The opportunity to collaborate with a range of internal stakeholders and contribute to continuous improvement.