Billing and Collections Officer – Private Practice

Cabrini Health; Waverley; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary packaging benefits up to $18,?k

Discounted hospital services

Staff benefits including private fund

Discounted Myki fare

Job summary

Cabrini Health in Melbourne's southeast is seeking an experienced Medical Billing and Collections Officer – Private Practice to join the Patient Accounts team. You will manage invoice processing, claims, and debt follow-ups, liaise with Medicare, DVA and private funds, and ensure accurate billing with a strong customer service focus.

The role suits detail‑oriented professionals with AR experience in healthcare and proficiency in MS Office and WebPas, offering salary packaging and a supportive,

Qualifications

• Exposure to medical billing with Medicare, DVA and Private Health Funds.
• Experience in accounts receivable in a health care setting.
• Strong customer service and accurate billing skills.
• High attention to detail in billing processes.
• Excellent verbal and written communication skills.

Responsibilities

• Invoice processing, Billing and claiming for a variety of services
• Following up outstanding Debt
• Management of claim rejections
• Reporting of aged debts and reporting doubtful debts
• Collaboration & Problem-Solving with internal and external stakeholders
• Liaising with Medicare/DVA/WorkCover and Private Health Funds

Skills

Medical Billing

Accounts receivable (healthcare)

MS Office

WebPas

Attention to detail

Verbal and written communication

Tools

WebPas

Job description

Billing and Collections Officer – Private Practice

Billing and Collections Officer – Private Practice

Mount Waverley or Malvern office location

We’re building for the better!

By 2036, more than 150,000 patients will look to us for healthcare every year.

At Cabrini Health we champion community, compassion and career fulfilment. Our teams are united by the shared purpose of making a meaningful contribution to exceptional, patient-centred care in well- resourced, world class facilities that inspire you to perform at your best and continuously grow professionally.

About the role

We are currently seeking an experienced Medical Billing and Collections Officer – Private Practice to join our Patient Accounts team at Cabrini Health. The position requires a candidate who is self-motivated and who has had exposure to medical billing with Medicare, DVA and Private Health Funds. The successful candidate will also have a strong focus on customer service, with accurate billing skills and take pride and ownership in their work.

Your day will look a little like this:

• Invoice processing, Billing and claiming for a variety of services
• Following up outstanding Debt
• Management of claim rejections
• Reporting of aged debts and reporting doubtful debts.
• Collaboration & Problem-Solving with internal and external stakeholders
• Liaising with Medicare/DVA/WorkCover and the Private Health Funds

What we’re looking for

• Relevant Medical Billing and debt collection
• Accounts receivable experience in a health care setting
• MS Office and WebPas
• High level attention to detail
• Excellent verbal and written communication skills

Cabrini offers:

• Tax savings - increase your take-home pay with Salary Packaging up to $18,850 per annum
• Attractive remuneration with guaranteed annual increases + 13% superannuation and 17.5% annual leave loading
• Access to a range of staff benefits including retail offers, discounted hospital services and savings on eligible private health fund services
• Discounted Myki Commuter club fare
• Excellent workplace culture in a mission-based, values driven healthcare organisation

Does this sound like your new role? Bring your skills and enthusiasm to Cabrini Health and help optimise the patient experience and health outcomes for our community.

Cabrini Health acknowledges the importance of creating a work environment that is welcoming, safe, equitable and inclusive for people of all backgrounds and abilities. Inclusion is core to our mission.

As part of our commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

Working for Cabrini

Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne’s southeast. Inspired by the mission and ethic of care of the Cabrini Sisters, providing quality, compassionate care to our community for more than 75 years.

There is something special about Cabrini Health. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries.

Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential.

Our values: Compassion - Integrity - Courage - Respect

MANDATORY FOR ALL NEW STAFF TO CABRINI

Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for annual Influenza plus a Working with Children Check (WWCC) may also be requested. Vaccination for COVID-19 is highly recommended.

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