Billing Administrator

Lander & Rogers; Melbourne; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid work

Wellness Day

Home office allowance

Tech discounts

Job summary

Lander & Rogers is seeking a proactive Legal Assistant to support the General Insurance team with client invoicing and related administration. The role involves end-to-end invoice processing, e-billing submissions, and maintaining client data across systems.

You will work closely with the Client Services Manager and Specialists to ensure timely, accurate billing in a collaborative, people-first culture. Hybrid work options and a focus on wellbeing, development, and inclusive culture are

Qualifications

• Certificate in Legal Studies is desirable but not essential.
• High level knowledge of Excel
• Working knowledge of MS Word, PowerPoint and Adobe
• Knowledge of document management and billing systems (ideally Aderant Expert)
• Administrative support and billing experience gained in a law firm
• Experience communicating with clients

Responsibilities

• Managing volume end to end client invoice processing including edits, write offs, reversals and dispute resolution in line with strict client service standards and billing rules
• Generating LEDES files and ensuring prompt submission through clients e-billing portals
• Setting up and maintaining users in clients e-billing portals
• Setting up delayed split invoices and tracking of deductibles matters
• Ensuring proper setup of new clients including rate and guideline management and maintenance
• Entering and maintaining client agreed volume discounts and alternative billing arrangements in the firms practice management system
• Providing general support to the Client Services team to ensure timely processing of a high volume of invoices
• Assisting as required with the new matter opening process ensuring all critical data and client specific rules and billing groups are captured and consistent
• Updating internal systems with client updates, including SharePoint, names, addresses, contacts
• Ensuring timely resolution of invoicing issues (including reversals) and assisting (as required) with pro-active debtor management
• Generating, finalising & sending cost agreements to insureds in consultation with the legal team
• General administration duties - including updating the client database and internal client and service line email distribution lists

Skills

Excel

MS Word

PowerPoint

Adobe

Client communication

Education

Certificate in Legal Studies

Tools

Aderant Expert

SharePoint

Billing systems

Job description

• Award winning Australian private practice
• A firm with a strong reputation for having an authentic and inclusive culture
• Flexibility to balance working from home and the office

About the Company

Lander & Rogers is a leading independent law firm with offices in Brisbane, Melbourne, Sydney and Canberra. Our focus is on innovating the client experience and leading change in legal service delivery.

Our firm's people-first focus supports you to forge a meaningful career, and pursue a specialisation aligned to your skills, capability, and passion.

About the Role

This role is ideal for a legal assistant seeking career growth. You will support the Client Services Manager and Specialists with client invoicing and administration for the General Insurance team.

If you are looking to broaden your expertise and thrive in a supportive, innovative environment, we encourage you to apply and become part of our team.

Responsibilities

• Managing volume end to end client invoice processing including edits, write offs, reversals and dispute resolution in line with strict client service standards and billing rules
• Generating LEDES files and ensuring prompt submission through clients e-billing portals
• Setting up and maintaining users in clients e-billing portals
• Setting up delayed split invoices and tracking of deductibles matters
• Ensuring proper setup of new clients including rate and guideline management and maintenance
• Entering and maintaining client agreed volume discounts and alternative billing arrangements in the firms practice management system
• Providing general support to the Client Services team to ensure timely processing of a high volume of invoices
• Assisting as required with the new matter opening process ensuring all critical data and client specific rules and billing groups are captured and consistent
• Updating internal systems with client updates, including SharePoint, names, addresses, contacts
• Ensuring timely resolution of invoicing issues (including reversals) and assisting (as required) with pro-active debtor management
• Generating, finalising & sending cost agreements to insureds in consultation with the legal team
• General administration duties - including updating the client database and internal client and service line email distribution lists

About You

• Certificate in Legal Studies desired but not essential
• High level knowledge of Excel
• A working knowledge of MS Word, PowerPoint and Adobe
• Knowledge of document management and billing systems (ideally Aderant Expert)
• Administrative support and billing experience gained in a law firm
• Experience communicating with clients

Culture

People choose Landers for our down-to-earth, collaborative and supportive culture. We invest in our people and empower them to bring their best selves to work, both personally and professionally.

We promote a diverse and inclusive environment with a strong focus on wellbeing, leadership and development.

• Hybrid work:work flexibly between home and the office with the freedom to choose the location that is best for you, your clients, and your team.
• Additional leave: to encourage you to pause and recharge, we offer all employees an annual Wellness Day. If you meet the eligibility criteria, you may also be entitled to up to five days of additional leave.
• Home office, fitness & wellness allowance: enjoy the flexibility to fit out your home office or support your health and wellbeing with an annual $250 allowance.
• Tech discounts: access corporate discounts on DELL computer products to have the latest personal gadgets at your disposal.

Lander & Rogers is an equal opportunity employer that embraces diversity and inclusion.

We conduct background checks including criminal record checks on all successful candidates as a condition of employment.