Bike Mechanic

My Ride Brunswick; Brunswick; Sur place; AUD 45 000 - 60 000; Plein temps

Résumé du poste

My Ride Brunswick in Brunswick, WA, is seeking a hands-on Bike Mechanic to deliver outstanding service and high-quality repairs to the local cycling community. We value attitude and customer service first, with on-the-job training available for the right candidate.

You will work with a friendly team in a busy shop, assisting with repairs, retail sales, and day-to-day workshop tasks. If you bring a proactive mindset, reliability, and a passion for bikes, this role offers an approachable entry

Qualifications

• Hands-on experience in bicycle maintenance, diagnostics, and repairs (ideal)
• Exceptional communication and customer service skills (essential)
• A proactive mindset with a willingness to learn on the job
• Transferable mechanical or retail skills will also be strongly considered
• Willingness to learn and turn up with a proactive, reliable work ethic
• Punctuality and respect for your team's and customers' time
• A tidy, professional approach to yourself and your workspace
• Friendly, clear interaction with customers and team members

Responsabilités

• Warmly greet customers, assess bike issues, and explain repair options clearly
• Liaise directly with customers and suppliers regarding parts and service status
• Assist with retail sales of bicycles, parts, and accessories
• Provide reliable maintenance, adjustments, and repair services across a variety of bikes
• Help keep the workshop clean, organized, and running efficiently
• Assist with opening and closing the store safely when needed
• Stay up-to-date with emerging bicycle technology, e-bike trends, and new product releases
• Assist with basic inventory tracking and stock management

Connaissances

Bike maintenance

Diagnostics

Customer service

Retail experience

Description du poste

We are seeking a Bike Mechanic to deliver outstanding service and high-quality repairs to our local cycling community. While technical experience is fantastic, attitude and soft skills come first for us. We believe top-tier customer service is non-negotiable. If you possess the right mindset, we are fully willing to teach and train the technical mechanics to get you up to speed.

Key responsibilities

Warmly greet customers, assess bike issues, and explain repair options clearly

Liaise directly with customers and suppliers regarding parts and service status

Assist with retail sales of bicycles, parts, and accessories

Provide reliable maintenance, adjustments, and repair services across a variety of bikes

Help keep the workshop clean, organized, and running efficiently

Assist with opening and closing the store safely when needed

Stay up-to-date with emerging bicycle technology, e-bike trends, and new product releases

Assist with basic inventory tracking and stock management

About you

Hands-on experience in bicycle maintenance, diagnostics, and repairs (ideal)

Exceptional communication and customer service skills (essential)

A proactive mindset with a willingness to learn on the job

Transferable mechanical or retail skills will also be strongly considered

Willingness to learn and turn up with a proactive, reliable work ethic

Punctuality and respect for your team's and customers' time

A tidy, professional approach to yourself and your workspace

Friendly, clear interaction with customers and team members