BI Analyst - Eagle Farm

The Sunpork Group; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Job summary

SunPork Group is seeking an experienced BI Analyst for its Eagle Farm Head Office in Brisbane on a full-time fixed-term contract through to June 2027. You will transform business data into meaningful insights, develop reporting solutions and provide ongoing BI support across the organisation.

You will build Power BI dashboards, data models and Excel-based reporting tools, manage BI Help Desk tickets, troubleshoot data discrepancies and ensure support matters are addressed accurately and in a

Qualifications

• 3-5 years' experience in Business Intelligence, Data Analytics or a similar analytical role.
• Strong hands-on experience with Power BI, including dashboard development and reporting.
• Demonstrated experience in data modelling and working with complex datasets.
• Advanced Microsoft Excel modelling and analytical skills.
• Strong analytical, troubleshooting and problem-solving capabilities.
• Experience supporting internal users, managing technical enquiries or working with Help Desk ticketing systems.

Responsibilities

• Develop, maintain and enhance Power BI dashboards, reports and analytical solutions.
• Build and maintain effective data models to support business reporting requirements.
• Develop and improve Excel-based analytical and reporting models.
• Analyse business data to identify trends, patterns and opportunities for improvement.
• Monitor, acknowledge, prioritise and process incoming BI Help Desk support tickets.
• Investigate and troubleshoot reporting issues, data discrepancies and user enquiries, escalating complex matters where required.
• Provide timely support and assistance to internal stakeholders with BI reporting tools and systems.
• Translate business requirements into practical and effective reporting solutions.
• Work collaboratively with stakeholders to understand their reporting and analytical needs.
• Review and improve existing reporting processes to enhance efficiency and accuracy.
• Support data accuracy, consistency and integrity across reporting platforms.
• Assist with ad hoc analysis, reporting requests and continuous improvement initiatives.

Skills

Power BI

Data modelling

Excel modelling

Analytical skills

Troubleshooting

Help Desk support

Stakeholder engagement

Tools

SQL

SQL Server

Microsoft Fabric

Job description

SunPork Group is one of Australia's leading pork producers, proudly Australian-owned and committed to producing quality pork for Australian families.

With operations across Australia, our people are at the heart of everything we do. We are passionate about innovation, sustainability and using data and technology to support smarter business decisions across our operations.

We are seeking an experienced and proactive BI Analyst to join our team at our Eagle Farm Head Office in Brisbane on a full-time, fixed-term contract through to June 2027.

About the Role

As our BI Analyst, you will play an important role in transforming business data into meaningful insights, developing reporting solutions and providing ongoing Business Intelligence (BI) support across the organisation.

Working closely with stakeholders across multiple business functions, you will develop and maintain Power BI dashboards, data models and Excel-based reporting tools to support informed operational and commercial decision-making.

An important part of this position will also involve managing and processing BI Help Desk support tickets, including reviewing, acknowledging, investigating and resolving reporting-related enquiries and technical issues. You will assist internal users with reporting requests, troubleshoot data discrepancies and ensure support matters are addressed accurately and in a timely manner.

This opportunity would suit a hands‑on BI Analyst who enjoys combining technical data analysis with problem‑solving, stakeholder engagement and day‑to‑day business support.

Key Responsibilities

Your responsibilities will include:

• Develop, maintain and enhance Power BI dashboards, reports and analytical solutions.
• Build and maintain effective data models to support business reporting requirements.
• Develop and improve Excel-based analytical and reporting models.
• Analyse business data to identify trends, patterns and opportunities for improvement.
• Monitor, acknowledge, prioritise and process incoming BI Help Desk support tickets.
• Investigate and troubleshoot reporting issues, data discrepancies and user enquiries, escalating complex matters where required.
• Provide timely support and assistance to internal stakeholders with BI reporting tools and systems.
• Translate business requirements into practical and effective reporting solutions.
• Work collaboratively with stakeholders to understand their reporting and analytical needs.
• Review and improve existing reporting processes to enhance efficiency and accuracy.
• Support data accuracy, consistency and integrity across reporting platforms.
• Assist with ad hoc analysis, reporting requests and continuous improvement initiatives.

About You

To be successful in this role, you will ideally bring:

• 3-5 years' experience in Business Intelligence, Data Analytics or a similar analytical role.
• Strong hands‑on experience with Power BI, including dashboard development and reporting.
• Demonstrated experience in data modelling and working with complex datasets.
• Advanced Microsoft Excel modelling and analytical skills.
• Strong analytical, troubleshooting and problem‑solving capabilities.
• Experience supporting internal users, managing technical enquiries or working with Help Desk ticketing systems.
• Ability to prioritise competing requests and manage multiple reporting and support tasks.
• Strong attention to detail and a commitment to data accuracy.
• Excellent communication and stakeholder engagement skills.
• Ability to translate complex data into meaningful and easy‑to‑understand insights.
• A proactive, organised and customer‑focused approach to supporting business users.
• Experience working within manufacturing, FMCG, agriculture or another operational environment would be highly regarded.
• Experience connecting Power BI/Excel to a corporate data warehouse (SQL Server, Microsoft Fabric, or similar); comfortable writing SQL.

Why Join SunPork?

• Full‑time, fixed‑term opportunity through to June 2027.
• Based at our Eagle Farm Head Office in Brisbane.
• Join one of Australia's leading Australian‑owned pork producers.
• Work with data that supports real operational and commercial decisions.
• Gain exposure to a diverse range of business functions and stakeholders.
• Enjoy a varied role combining BI development, reporting and internal technical support.
• Be part of a collaborative team focused on innovation and continuous improvement.