Beauty Store Manager — Lead & Elevate Customer Experience

The Body Shop Australia; Darwin; On-site; AUD 62,000 - 76,000; Full time

Benefits offered by this job

Regular working hours

Generous staff discount

Incentives for meeting KPI and store

Service rewards for loyal employees

Time in Lieu policy

Learning and Development Program

Job summary

The Body Shop Australia is seeking a Store Manager in Darwin to lead the store and the team with enthusiasm for our brand. You will drive retail excellence, deliver strong sales results and ensure an engaging customer experience.

With 38 hours per week, you will manage operations, stock and people, shape customer journeys, and use data to make commercial decisions while aligning with brand standards and KPI incentives.

Qualifications

• Retail leadership experience with a focus on achieving sales targets.
• Strong planning, stock control and merchandising discipline.
• Ability to use data to drive commercial decisions and improve customer experience.

Responsibilities

• Lead store operations to deliver retail excellence and strong sales results.
• Manage stock, staffing and scheduling to maximise performance.
• Coach and develop the team to reflect The Body Shop brand values.
• Provide an engaging customer experience and brand advocacy.
• Monitor KPIs and adapt plans to meet targets.

Skills

Leadership

Sales targets

Customer experience

Stock management

Data-driven decisions

Communication

Team development

Flexibility

Brand knowledge

Job description

The Body Shop Australia is seeking a Store Manager in Darwin to lead the store and the team with enthusiasm for our brand. You will drive retail excellence, deliver strong sales results and ensure an engaging customer experience.

With 38 hours per week, you will manage operations, stock and people, shape customer journeys, and use data to make commercial decisions while aligning with brand standards and KPI incentives.