Beauty Retail Assistant Manager: Lead Customer Experience

The Body Shop Australia; Flinders; On-site; AUD 47,000 - 57,000; Part time

Benefits offered by this job

Regular working hours

Staff discount

KPI incentives

Service rewards

Job summary

The Body Shop Australia is seeking an Assistant Manager to inspire and lead a store team with passion for our brand and commitment to ethical beauty. You will work with the Store Manager to drive sales, coach staff, and deliver a standout customer experience.

This role requires retail leadership, strong communication, and a focus on coaching, planning, and data-driven decisions to sustain brand standards and performance.

Qualifications

• Experience in retail management or supervisory role is preferred.
• Ability to coach and develop a store team to deliver exceptional customer service.
• Strong planning, organisational and data-driven decision making.

Responsibilities

• Coach the team to achieve exceptional customer service and sales targets.
• Oversee store operations, front and back of house, and drive retail excellence.
• Lead people development, scheduling, and performance in partnership with the Store Manager.

Skills

Leadership

Customer service

Team leadership

Data analysis

Communication

Planning

Coaching

Job description

The Body Shop Australia is seeking an Assistant Manager to inspire and lead a store team with passion for our brand and commitment to ethical beauty. You will work with the Store Manager to drive sales, coach staff, and deliver a standout customer experience.

This role requires retail leadership, strong communication, and a focus on coaching, planning, and data-driven decisions to sustain brand standards and performance.