Beauty Retail Store Lead — Customer Experience & Growth

The Body Shop Australia Pty; Brisbane; Sur place; AUD 65 000 - 80 000; Plein temps

Avantages offerts par ce poste

Regular working hours

Generous staff discount

Incentives for meeting KPI and store -

Service rewards for loyal employees

Time in Lieu policy

Learning and Development Program

Résumé du poste

The Body Shop Australia is seeking a Store Manager to lead and inspire the team, delivering exceptional customer experiences and driving sales performance. You will be responsible for store operations, stock management, and implementing strategies to meet targets while upholding the brand’s values.

Applicants should have strong leadership and communication skills, retail beauty knowledge, and the ability to coach staff.

Qualifications

• Experience leading a retail team to achieve sales targets.
• Ability to plan and organise store operations and staff.
• Proven ability to use sales data to inform commercial decisions.
• Excellent communication with customers and team members.
• Leadership skills with ability to coach and develop staff.

Responsabilités

• Shape a customer-focused store experience by leading the team to drive engagement.
• Meet or exceed sales and performance targets with strong planning and organisation.
• Oversee stock management and the ability to monitor and manage change.
• Maintain expert knowledge of the beauty market and competitors.

Connaissances

Leadership

Sales targets

Planning & organizing

Data-driven decisions

Communication

Team coaching

Customer experience

Outils

POS system

Description du poste

The Body Shop Australia is seeking a Store Manager to lead and inspire the team, delivering exceptional customer experiences and driving sales performance. You will be responsible for store operations, stock management, and implementing strategies to meet targets while upholding the brand’s values.

Applicants should have strong leadership and communication skills, retail beauty knowledge, and the ability to coach staff.