Beauty Retail Learning & Performance Partner

CHANEL

Sydney

On-site

AUD 90,000 - 120,000

Full time

6 days ago

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Benefits offered by this job

Wellbeing programs

Learning & development opportunities

Parental leave

Job summary

Chanel, a world leader in luxury beauty, seeks a Retail Learning & Development Partner for its Fragrance and Beauty division. You will tailor learning solutions, coach teams, and drive client experience and retail excellence across boutiques.

You will partner with Boutique Managers to develop development plans, onboard new Advisors, and share best practices to elevate performance while upholding Chanel's standards.

Qualifications

Experience in learning and development within beauty/retail.
Ability to design learning paths and training content.
Strong communication and presentation skills.

Responsibilities

Translate and transfer classroom learning into POS executions to strengthen client experience.
Elevate learning journey by identifying needs and curating learning solutions (coaching, on-site, digital).
Develop individual development plans with Boutique Managers and sales leadership.
Support onboarding of new Beauty Advisors using digital platforms and coaching on products and client experience.
Share best practices with retail leadership and the People & Organisation team.

Skills

Learning & Dev

Retail leadership

Coaching

Communication

Education

Beauty therapy certification

Job description

You will partner with Boutique Managers to develop development plans, onboard new Advisors, and share best practices to elevate performance while upholding Chanel's standards.

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