Beauty Retail Lead: Customer Experience & Team Growth

The Body Shop Australia; Sydney; On-site; AUD 54,000 - 67,000; Full time

Benefits offered by this job

Regular working hours

Generous staff discount

Incentives for KPI targets

Service rewards for loyalty

Job summary

The Body Shop Australia is seeking an Assistant Manager in Sydney to lead the store and team to deliver retail excellence. You will help drive customer experience, sales, and brand engagement with enthusiasm for our values.

With beauty retail expertise and a passion for our brand, you will partner with the Store Manager to achieve targets, coach staff, and maintain an energetic, customer-centric store environment.

Qualifications

• Proven ability to meet sales targets
• Strong customer service orientation
• Ability to coach and develop a retail team
• Experience in beauty or fashion retail is beneficial

Responsibilities

• Lead the store team to deliver exceptional customer service standards and maintain efficient store operations
• Analyze performance and manage sales targets to drive retail success
• Coach and develop staff to reflect brand values and maintain a high-performing team

Skills

Leadership

Sales targets

Customer focus

Team coaching

Job description

The Body Shop Australia is seeking an Assistant Manager in Sydney to lead the store and team to deliver retail excellence. You will help drive customer experience, sales, and brand engagement with enthusiasm for our values.

With beauty retail expertise and a passion for our brand, you will partner with the Store Manager to achieve targets, coach staff, and maintain an energetic, customer-centric store environment.