Beauty Host & Brand Ambassador — Elevate Guest Experiences

L’Occitane Australia; Sydney; On-site; AUD 52,000 - 65,000; Part time

Benefits offered by this job

Staff discounts

Training and development

Career progression

Sustainability focus

Job summary

L’Occitane Australia is seeking a Beauty Host to join our Sydney boutique. You’ll be a brand ambassador, delivering elevated customer service and memorable guest moments, including hand massages and skincare consultations. Flexible availability, including weekends, is required.

You should have at least 1 year of retail skincare or fragrance experience, be a team player, professional, and results-driven. You’ll develop product knowledge and help maintain boutique standards and engaging client

Qualifications

• 1+ year of retail experience, ideally in skincare or fragrance.
• Team player, professional and results driven.
• Deliver an exceptional guest experience - every time.
• Respectful, positive, energetic and enthusiastic.

Responsibilities

• Deliver exceptional guest experience: welcome every guest warmly, provide personalised beauty advice, and deliver signature moments like hand massages and consultations.
• Develop and share expertise in L’Occitane’s products, heritage, ingredients and sustainability values.
• Execute visual merchandising, manage stock, and maintain pristine boutique spaces following company standards.
• Meet targets through expert product demonstrations and tailored experiences.
• Master POS and clienteling systems while representing the brand at events.
• Collaborate effectively, build trust through open communication and knowledge sharing.

Skills

Retail experience

Customer service

Team player

Communication skills

Tools

POS systems

Clienteling systems

Job description

L’Occitane Australia is seeking a Beauty Host to join our Sydney boutique. You’ll be a brand ambassador, delivering elevated customer service and memorable guest moments, including hand massages and skincare consultations. Flexible availability, including weekends, is required.

You should have at least 1 year of retail skincare or fragrance experience, be a team player, professional, and results-driven. You’ll develop product knowledge and help maintain boutique standards and engaging client