Beauty Concierge & Brand Ambassador

L'Occitane; Sydney; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Staff discounts

Open culture

Training & career progression

Sustainability focus

Wellness resources

Job summary

L’Occitane en Provence is seeking a Beauty Host to join our Sydney boutique. You will be a brand ambassador, offering personalized skincare advice and creating memorable guest moments, including hand massages and consultations.

You’ll work with a supportive team, maintain pristine space, learn about our products and sustainability values, and participate in events. Weekend availability and a friendly, results-driven attitude are essential.

Qualifications

• At least 1 year of retail experience.
• Strong guest service and communication skills.
• Team player with a professional and energetic attitude.
• Interest in skincare or fragrance preferred.

Responsibilities

• Deliver exceptional guest experience: welcome every guest warmly, provide personalised beauty advice, and deliver signature moments like hand massages and consultations.
• Develop and share expertise in L’Occitane’s products, heritage, ingredients and sustainability values.
• Execute visual merchandising, manage stock, and maintain pristine boutique spaces following company standards.
• Meet targets through expert product demonstrations and tailored experiences.
• Master POS and clienteling systems while representing the brand at events.
• Collaborate effectively, build trust through open communication and knowledge sharing.

Skills

Retail experience

Customer service

Team player

Professional & results-driven

Job description

L’Occitane en Provence is seeking a Beauty Host to join our Sydney boutique. You will be a brand ambassador, offering personalized skincare advice and creating memorable guest moments, including hand massages and consultations.

You’ll work with a supportive team, maintain pristine space, learn about our products and sustainability values, and participate in events. Weekend availability and a friendly, results-driven attitude are essential.