Beauty Concierge & Brand Ambassador

L'Occitane; Sydney; On-site; AUD 30,000 - 47,000; Full time

Job summary

L'Occitane in Sydney is seeking a Customer Service Attendant who is passionate about beauty and delivering exceptional service. You will greet clients, answer product questions, assist with purchases, and ensure a welcoming store environment.

In this fast-paced role, you will collaborate with team members, manage simple inventory tasks, and uphold company standards. The ideal candidate has strong communication skills and thrives in a busy retail setting.

Qualifications

• High school diploma or equivalent.
• Experience in customer service preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask.

Responsibilities

• Greet customers and provide product information.
• Respond to inquiries and handle complaints professionally.
• Process orders and payments accurately.
• Keep the workspace clean and organized.
• Assist with stock and product restocking.
• Collaborate with team to ensure customer satisfaction.
• Follow company policies and safety standards.

Skills

Communication skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

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Job Description

Summary:

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Attendant. The successful candidate will be responsible for providing exceptional customer service to our clients and ensuring that their needs are met in a timely and efficient manner. This position is relevant in all industries and requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

Responsibilities:

• Greet customers and provide them with information about products and services
• Respond to customer inquiries and complaints in a professional and courteous manner
• Process customer orders and payments accurately and efficiently
• Maintain a clean and organized work environment
• Assist with inventory management and restocking of products
• Collaborate with other team members to ensure customer satisfaction
• Follow company policies and procedures to ensure compliance with regulations and standards

Qualifications:

• High school diploma or equivalent
• Previous experience in customer service or related field preferred
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously