Bass Coast - Lifeguard

Aligned Leisure; Bass Coast Shire; On-site; AUD 60,000 - 70,000; Full time

Job summary

Aligned Leisure is seeking a dedicated aquatic supervisor to oversee the safety and supervision of our aquatic spaces across facilities in Victoria and NSW. You will monitor patrons, enforce safety procedures, and respond to emergencies with first aid and CPR as needed.

The role requires a current pool lifeguard qualification and the willingness to obtain relevant first aid and CPR certifications. A focus on customer care and clear communication is essential for delivering outstanding service.

Qualifications

• Police Check and Working with Children Check (if over 18).
• Willing to obtain Pool Lifeguard, First Aid and CPR qualifications.

Responsibilities

• Aquatic supervision with constant monitoring of the environment and customers.
• Maintain supervisory ratios and assist with program setup.
• Perform aquatic rescues and administer first aid when required.
• Record and report accidents, incidents and customer feedback.
• Ensure pool plant, equipment and presentation are safe and clean.
• Oversee evacuation of the aquatic area as required.
• Act as Area Warden for the aquatic area and manage risk.

Skills

Customer focus

Leisure industry knowledge

Risk awareness

Strong communication

Teamwork

Education

Pool Lifeguard Certification

Tools

First Aid Certification

CPR Certification

Job description

Aligned Leisure is a 100% owned subsidiary of the Richmond Football Club, established as a vehicle to manage the operations of Richmond’s health, fitness and leisure business activities. Supported by the people and business systems of the Richmond Football Club, Aligned Leisure currently operates 53 leisure centres, community stadiums, pools, gyms, skate parks, gymnastics programs, theatres and other facilities throughout Victoria and New South Wales.

At Aligned Leisure, culture is paramount, and we are committed to developing our people in a supportive environment. Connecting to Thrive and Win is about connecting not only with customers, but also about staff connecting with each other with humour and care, through storytelling and authenticity, to build genuine relationships.

We are constantly on the lookout for talented individuals who fit our culture and either wish to learn a new industry or further develop their existing skills. If you have a passion for your local region, a focus on supporting your community and a desire to help us in providing the best level of service, we would love to hear from you.

Child Safety Commitment:

Aligned Leisure is committed to the safety of children. We want all children who attend our facilities and/or are in our care to be safe, happy and empowered. We are committed to the safety, protection, participation and empowerment of all children by implementing Child Safe Standards and providing a safe and supportive environment for all children. We make sure that children are not exposed to any form of harmful conduct or abuse and each child is empowered to participate in decisions that affect them and to share any concerns they may have.

KEYRESPONSIBILITIES:

Aquatic supervision

Regularly perform supervisory circuits to ensure constant supervision of the aquatic environment and customers.

Perform duties in line with procedures and training.

Monitor aquatic customer numbers to ensure supervisory ratios aremaintained at all times.

Perform aquatic rescues asrequired.

Administer first aid to customers asrequired.

Ensureaccuraterecording and reporting of all accidents,incidentsand customer feedback.

Operate any equipment in line with training and procedures.

Encourage fun aquatic play, especially amongst children and families.

Ensure customers are well informed, including lane and program signage.

Welcome and educate new participants so they feel comfortable in the aquatic environment.

Ensure that the facility is set up for programs, liaising with user groups and other staff asrequired.

Health and safety of all staff and customers

Identifypotential risks to safety and take steps to reduce those risks.

Implement andmonitorcompliancetopolicies and procedures.

Discuss health and safety with other staff, on every shift.

Oversee the evacuationofthe aquatic environmentin accordance withprocedures asrequired.

Act astheArea Warden for the aquatic area.

Riskassesswork instructions toidentifyany hazards and act to rectify any identified risks.

Ensure the dissemination of OHS, Risk and Environment information to any staff working in the aquatic area relevant to their roles and responsibilities.

Pool plant,equipmentand presentation

Conduct pool water quality tests as per procedures or directed by the Duty Captain.

Liaise with the Duty Captain on all maintenance and pool plant matters.

Take responsibility forallaquatic equipment, ensuringitssafe use and storage.

Ensure the highest levels of cleanliness and presentation at all times.

Ensure loose rubbish is constantly cleared from the aquatic area.

Ensure pool deck, change rooms and plantare, atshiftconclusion, left in a hygienic manner.

Undertake aquatic cleaning duties asrequired.

Ensure all reports, checklists and procedures are completed and signed off by the Duty Captain.

Outstanding service delivery to all customers and stakeholders

Aligned Leisure will be renowned for delivering outstanding service and providing memorable experiences for our customers. This role will be relentless inidentifyingthese opportunities and will always ask “How would I want a member of my family treated in this situation?”

All Aligned Leisure staff will understand and deliver on our customer charter and service promise.

Essential Qualifications andExperience:

1. The position will be subject to relevant pre-employment checkssuch as a Police Checkand mustmaintaina current working with children check (if over 18yrs)

2. The successful applicant must hold or be willing toattainPool Lifeguard, first aid and CPR qualifications

Personal Attributes:

Focused on the customer

Understands/enjoys theLeisure Industryand motivated to serve Aligned Leisure

High levelof awareness to pre-empt issues and risks

Disciplined to focus on aquatic supervision and customer safety

Relentless intheir approach to delivering exceptional service

Engaging and outgoing

High level communication and consultation skills

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